Subway and Spar in East Cambridgeshire

Terrible customer service! We went at 7.45 and they close at 8, didn't serve us but served 2 customers as we were queuing. Employee said the till is closed. It doesn't take 1 second to close a till. Won't be coming back here.

Grimy the sandwich fillers are visibly old and there no customer service. £4.85 for a 6 inch is a joke for the quality provided. If another halal one opens I bet no one goes here. Look at the state of the tuna on the picture :(

Worst service . There was a brown lady on the counter on Sunday @ 13:58 on mill road subway near Cambridge mosque . She was so rude and wrap was horrible she made . Chicken bites were frozen , wrap was cold n bit heated properly in oven ? Horrible customer service

Filthy place. They need to close down. Never oder again from here

Order off them fairly regularly. Prices are good for what you get, knocking a star off because they've put extra ingredients I didn't ask for in my sub once or twice. Delivery is always really quick.

Subway sandwiches as usual taste great, only problem is that for more than a year now they claim their subway card reader doesn't work, not sure how they can't fix it for so long.

dreadful service, the scanner to redeem your points has been "faulty" for 3 years now... the manager of this particular branch apparently hasn't even heard of subway reward program. how on earth do you become a manager at subway and not know subway have a points system? The rewards program is an essential part of this franchise and the manager supposedly hasn't heard of it. when I asked to pay with hard earned points the manager walked away. Why offer points systems if I'm not able to use them? Shocking service and is really disappointing as this is the only halal subway in my area.

The worker refused to serve me as she said she had to be packed up and continued to argue with me as I asked her to make me my subway. She said that she would be unable to make my sandwich as she has closed the tills but then proceeded to let the gentleman who was already being served pay for his sandwich despite telling me that the till was closed and that she was unable to serve us. This is absolutely unacceptable and I refuse to let this go without inspection of this subway store. The workers within this branch are completely clueless on the promotions which the franchise do and do not allow you to use the rewards system to pay for your sandwich despite subway promoting it worldwide across all regions. The man who claims he is the manager of this branch explained to me that he does not know how the subcard point system works. Excuse me what ? How have you been promoted to the manager of a branch which has been known worldwide for their rewards system and not know how to execute this simple task. This is why I believe he is lying to me and is not willing to serve me if I am paying by points to which I have collected through other subways and promotional codes offered through subway. The only reason this particular branch is so significant to me is due to the fact that it’s the only one in the whole city which is halal and allows to me to have a variation of subs as opposed to just vegan options, yet they continue to deny me of this. I would really like an inspection of this store to take place to fix the problems such as closing up the shop early for personal use and lying to the customers about the till being closed, as well as refusing to scan the customers subcard. Will not be going back till major changes are made 3 years+ this branch has been claiming that the subcard machine is broken. If it’s been broken for this long surely it’s just fixed or regular at this point. A brand like subway I would expect “broken” items to be fixed as soon as possible

The staff are not honest. I didn't receive everything that I ordered. Asked lady for her name but she had given me a fake name. Called the next day and complained to the manager. The manager who said his name is Mohammed was very dismissive and again did not give me the real name of his staff. He said he will refund me, I have not received a refund. Food is satisfactory level but I do not trust the staff and the manager is not professional.

One of the best Subway ever! Located in the middle of the store SPAR. Farooq (I think this is his name) the best manager!!! Great customer service and atmosphere.It is halal restaurant, instead of bacon there is a turkey - it tastes good.I recommend this Subway!