Milady Tea & Coffee Lounge in East Hertfordshire

One of the volunteers at Scott's Grotto recommended this place to us, and we weren't disappointed. The cakes in the window looked delicious and so inviting. The service was extremely polite and we felt like valued customers, even though this was our first visit. Both the coffee and cake were delicious and everything was served on simple but really good quality crockery.Everywhere was clean, including the customer toilet, and nothing was too much trouble for the staff.It was nearing the end of a quiet Saturday afternoon, so we were able to spend time chatting with the staff, and learning about the history of the building.Just a shame we don't live nearby as this would become one of our regular haunts.

Love this place great food great service good atmosphere. Very clean

A friend of ours recommended this place because she said the cakes were really delicious and so we went to Milady to validate our friend's claims and recommendations.Boy, we were in for a treat! The cakes (made by Belgique and sold at Milady) are really delicious and it made me crave for more! Personally, the cakes they sell are made with just the right amount of sweetness (nothing over-the-top) and firmness.Moving on, we went back to try their breakfast lineup (yes, there is a sit-down area for you to enjoy your meal) and again, it did not disappoint.Kudos to the staff for being friendly and patient.Definitely a must go-to place for anyone visiting the town of Ware!

I've been here several times and I can't fault the products or staff, they've always been great quality and super friendly service. However we are disappointed with the gift vouchers, and the complete lack of flexibility towards use by dates considering there's been a pandemic. We know expiration dates are a set time but to lose out on a great afternoon tea because we wanted to redeem it a couple of days too late was a disappointment. I work in a care home and have been unwilling to risk the lives of those I care for, or staff that would serve me as we were hit by frequent covid outbreaks, by going out during the pandemic to eat in and to lose out on what would have been a great experience from my caution is a bit of a kick in the teeth really.It might be harsh but some understanding and flexibility in these unprecedented times really means a lot, and we won't be frequenting this establishment again.

Very nice food and staff were lovely and polite.

Came for a waffle with some family for lunch. Not what I was expecting to be honest, but not bad either. Little more crispy than fluffy, if you enjoy that type of waffle don't miss a stop. Coffee is pretty decent too.

Quite rude when we wanted to sit in with a pram. Told us rather sternly prams couldn't be located next to the table?! My baby was asleep in the pram at the time. Definitely not baby friendly.

---UPDATED---I had previously marked this venue as 5/5 based on service and their exquisite cakes, however, since the refurb, they no longer allow pushchairs in so I feel very unwelcome and have had to take my business elsewhere.---UPDATED---Amazing cakes. Especially the pistachio cake and the fruit sponge. So light.The afternoon tea for two is lovely. Great sandwiches and excellent cake selection. Would recommend. Middle price range. There's space in the front to have babies and pushchair and there is a baby change unit. Wonderful coffee. Staff always nice and friendly.

Amazing !I booked to come for afternoon tea with a friend on Friday 17th November. My friend is gluten free, I emailed ahead asking if this would be possible. Well, when we arrived they had gone above and beyond what I thought they would do. We both had a delicious selection of rolls, scones and cakes. Not only did it look fabulous it was delicious too.The staff are friendly and exceptionally professional. Nothing was too much trouble. I would recommend afternoon tea however they had so many lovely things on the menu and everything we saw going to other tables looked fantastic. I feel I found a little hidden gem in ware !!

Lovely place. We have been there many times, always nice and friendly welcome. And the food is just amazing.Cakes, smoothies, sandwiches.. everything is a top quality! Challenge is to decide what to choose, such a big selection of cakes, tried all of them, every cake is tasty, so tempting.I also like that often there are new Italian things to try (cantucci are the best).We love that cosy little place and always bring our friends and family here when they come to visit us. Lunches are cooked very well, everything is fresh. Our experience was never below "the best".