The Chequers inn in Forest Heath

No staff after check in, no food, no bar, closed last night, dirty plates and cups, no milk, outside looks unlived, only decent thing I could say is that the bed was comfortable.

Turn up after booking and paying to be told our booking was cancelled, had to find accommodation at 9:30 in the evening. Having looked around, we had a lucky escape. Avoid.

The strangest place I've ever stayed in, the rooms are dark, the staff almost non exited, the whole place locked up by 9pm, it's supposed to be a restaurant!The way in in the evening is around the back wide open to anyone, if I'd been staying on my own I'd of left.And our payment was taken twice!

I was there same night as Terry Fallon (reviewer here). It is a truly abominable place. The fire alarm sounded around 8AM on Saturday morning. The building is abandoned by the owner at 8PM when he leaves to go home. (I wonder if that is even legal) Guests evacuated down the perilous fire escape which was wet with rain, extremely steep, and very narrow. We gathered at the front all confused about what to do. I met the owner later when taking the room key back and he was furious because a family had cancelled because of this experience which he blamed on a bedroom smoker. No apology, no nothing. It is a lovely building but it is a shocking hotel, if you can call it that. It is basically being run by one person and he goes home early and arrives late.

Toilet seat hanging off upon arrival and toilet was filthy, hallways are pitch black and lights don’t come on till about 10/11pm, fire alarm blaring at 8am with guests not knowing where to go and one guest having to silence the alarm as there is no staff in the building till 9/9:30, I know it’s only 2 star but some of these standards are just appalling, would not be returning here in a hurry

Room was okay just. Very old with a spartan decor. Service was non existant. After booking in mid afternoon on Friday,we didn't see any staff until Sunday mid morning. Although we had arrange to dine elsewhere. The restaurant was empty at all times. Twice the restaurant was locked at 9.00 am.We were not alone in receiving a ghostly experience. We could had been on the Mary Celeste . Probably got better service. Not impressed at all.

Nice old world stule pub but the hotel rooms are in desperate need of some tlc. Mildew in the bath and shower head heavily scaled. Bed was comfy on the plus side

The bed was extremely comfortable and water nice and hot. Was quiet.However we came back after going out to eat and the pub entrance was all in darkness and the doors locked . We were not told we had to walk down a side street and go round to the back entrance which isn't easy to find unless you know where you are going. Thank god for other patrons otherwise we would have had to find another hotel!!

Many reviews seem harsh. We had a comfortable stay. Easy check in, clean room, plenty of hot water. Not fancy but fine. Pick up tea from breakfast room if you want some (why not put in rooms?!). Don't necessarily expect breakfast although advertised - several nice cafes nearby though!

Lovely old building with real character and charm. yes it's a bit dated but definitely not as bad as a lot of reviews make out! Our room was basic and dated but clean and comfortable and perfect for the price. Great location, walking distance from other pubs and restaurants and very pretty surroundings. Friendly host on check in, although nobody around to check out, however we had been told to leave the key in the room of that was the case so no issue really! Would stay again with no hesitation.