Tuddenham Mill in Forest Heath
Where is Tuddenham Mill?
🏠 High St, Tuddenham, Newmarket IP28 6SQ
Opinions
James B.
It's very relaxing and the food is very good. It's our second time and we would go again for sure. Rooms are nice but a little basic for the money.. Bed is wonderful ❤️
Steve N.
Sat for 20 minutes before anyone even approached us to take our meal order. The drinks then took another 20 minutes. At least we were offered a bottle of water during that time. Small consolation really. Then the meal took further half an hour despite being ordered at the same time as the drinks. They weren't exactly busy and well over an hour from sitting down to getting our single course.On the plus side, when the food finally arrived, it was exceptional. But high quality food needs to be backed up with quality service. The latter was simply atrocious.
Sarah-Jane N.
Stunning place and location, amazing food. Totally left down by utterly frightful service.When we arrived (booked the Tipi), there were only two other tables occupied.It took them 25mins to come and take a drinks / food order. We were literally discussing getting up and leaving when they came.Gave them benefit of the doubt and ordered.Was a further 15mins before two soft drinks arrived and another 20 mins after that before food arrived.The food was superb, but the service was incredibly poor and thoroughly spoiled the entire experience.Sorry to say that we won’t be back.
John S.
Converted watermill in an absolutely magical setting. We stayed in one of the 'nooks' which reminded me of the description of Peggotty's cottage in Dickens's 'David Copperfield'. The whole place was totally enchanting!
James T.
Eaten at the Tipi a few times. Love the vibe, the food we had was delicious and the rosé was perfect. Need to go eat at the restaurant asap!
Rio -.
We arrived quite late and the staff was super welcoming and let us eat in the restaurant even though it was closed.Ffion stood out for us, she was really lovely and served us all night. Welcoming and good staff make the place so much better.The breakfast staff was also lovely and friendly.Can’t wait to come back and try the hot tub rooms.Only thing I would say is when your drunk, the room name signs aren’t lit up so it can be hard to find your room in that sense.But lovely grounds, well kept and tidy.
Guy R.
Impressive and tasteful hotel.. with a but!We stayed in the main part of the mill. Reception was great and went up to the room and found it equally impressive, open plan spacious and a fabulous bed. On each side table there was a small packet of ear plugs (a bit odd), but I will come back to that.We had pre booked the Tipi for dinner and I did ask if it was heated and told it was. This is where the majority of our disappointment came from. To put it into context, the main hotel restaurant only had 3 or 4 tables occupied and the Tipi only had 3 tables taken including us, so not busy but there was a complete lack of service, too long to be served and didn't even get asked about a pudding. Only one heater was working, and when I asked, I was told yes its broken (so why not fix it). It was cold and empty, but we finally managed to order. I chose the steak, it arrived and all I could say is it was as thin as one of the French frie's, very small and came with some kind of sauce which was tasteless and watery, not what you expect for £28, vastly overpriced and more in keeping with pup grub and not a 4 rosette hotel. When asked how the food was I explained my thoughts, they did offer to get someone to come and speak to me but I declined as I just wanted to eat and get back into some warmth. 2 hours to be served one course.So the ear plugs... We settled down into our comfy room and tried to sleep, but the road noise was deafening and constant. I challenged this with reception the next morning only to be told that this is pointed out on the website and is why the main building rooms are cheaper!.. The website states 'As they are beside the road, there is occasionally some road noise', note the word Occasionally and Some, not all night. if it was occasional there would be no need to put ear plugs by the bed!!When the bill arrived I checked it and they had, without discussing it with me, or given any explanation given a 20% discount on my steak, so they obviously agreed it was a poor meal.So in summary, I would say the Tuddenham Mill is a beautifully renovated mill with lots of charm but was badly let down by the lack of service in the Tipi, quality of the food, but add in the noise from the road, these three things would put us off recommending the hotel.
Suzanne B.
We dinned in the teepee, on a Monday lunch time. The heating was put on and we were lovely and warm. One other couple was dinning within the time we were there.Service was slow and we were left to it. The menu was limited and we ended up having only a starter and desert. Receptionist staff made us feel uncomfortable and unwelcoming on entering to pay, which was a shame..Not a great end to not a wonderful lunch. Would not visit again.
A V.
Lovely restaurant upstairs in the mill. Nice layout and relatively intimate setting. Nice 5 course tasting menu. My only slight criticism is that you are only given a wine list not a drinks menu, which would be nice to see rather than just choosing a drink from a few options that you get told by a member of the team.
chris b.
From the moment we arrived to us departing the staff were always polite , friendly and professional. My wife has celiac and the staff could not do enough for her. All the menus were adapted so she didn’t feel disadvantaged. We stayed in the nook with the wood fired hot tub and WOW!!! Thank you to all the staff for a fantastic and unforgettable stay. Hoping to visit again very soon
Leave a comment:
-
If you have any questions, you can contact Tuddenham Mill by calling 01638 713552.
-
In Tuddenham Mill they specialise in other european cuisines.
-
461 customers of Tuddenham Mill have given it an average rating of 4,4.