The Waggon & Horses in Hertsmere

Very good customer service, location and nice music played outdoors too which is rare to find. An absolute gem, definitely worth to visit. Many thanks and special mention to Vinny and Hollie as well for their amazing and friendly service.

Friendly staff, make you feel very welcome. Cosy place nice ambience. Excellent food and tend to be large portions, even sandwiches! Large menu with something for everyone. You will not leave hungry that is for sure. Not the cheapest place but I think good value for your money. Definitely be returning.Iain

We have just had the most fantastic Mother’s Day lunch!Vinay and his staff were absolutely fantastic, the food and service were faultless and we have left feeling nicely full!!!Lovely to hear about future BBQs and forthcoming events!Highly recommend and we will be back!

It was the perfect place for hosting my Dad's 50th Birthday party. Everything worked out perfectly. We had numerous compliments on the venue, food and staff. All the staff were very helpful even towards the end when the few drunk stragglers were being a bit roudy! The food was absolutely amazing and we are so grateful to them for sourcing it in for us. My dad has taken the leftovers just for himself he loved it so much. We would definitely use them again for future events and recommend them to everyone!

Just returned from a late lunch at this pub, the food was amazing but what did it for us was the service we received from the moment we walked through the door. Victoria was cheerful, most helpful and extremely professional.So it’s a 5 star review from me !Thank you

THE FOOD WAS AMAZINGGG!! Went here to celebrate Mother’s Day and it was so magical. The restaurant has a great ambience and the food is top notch. I would highly recommend going her on a special occasion, makes you feel wonderful. Can’t stress enough on how good the food was 🙂 and the staff were very polite and professional. Presentation overall was brilliant!! 👍🏼Thank you Vinay

We order two burgers. Just a classic burger and wegen both with skinny fries. They messed it up fantastically! The simple burger never arrived the other one is still waiting for the right fries. Yet they came three time ls with the wrong burger rather than the “just a burger” one. Total fiasco.

Toilets need TLC, no toilet seat, no toilet paperOnly one of female toilet working.Slow service, never put our food order through, Below average.Food was decent.Needs improvement, no disable toilet.

Ordered a steak meal x2 both which where un edable got told by a member of stuff that they have had a lot of complaints about the same dish. When the cheif got told that we was unhappy with the steak meals priced around £23.00 per meal he said he was unhappy with the comment, even though stuff agreed and said it wasn't even cooked to how we asked medium rare and medium well just well done, also that the steaks where not edable. we didn't complain about anything else and had a valid point as other customers have complained about the same thing. Waiters excellent service. cheif needs to be sacked. Anyone who feels this is not a fair comment please try the steak meal. Management very poor

We had booked a table for 12 people for Christmas lunch. They were not ready when we arrived (the menu choices went to an "unused" e-mail address even though that was the one they used to confirm the booking), so we waited for an hour for the appetisers and almost another for the main courses.The only reasons I'm giving three stars are the polite service and the tasty food.