Hotspot Pizza in Huntingdonshire

Really love the food, the delivery time is spot on too

Every order I have placed with Hotspot has arrived wrong, either with items missing, or items added that I have specifically requested NOT to be on my food.. If I order a burger meal with no cheese no sauce no salad that's what I expect!Tonight I called hotspot because my order was wrong, salad and mayo added to burger my drinks from the meal deals were missing, the person answering the phone didn't even apologise for the mess up, I would say it was a mistake but every order messed up can't be a mistake. When I mentioned to the person on the phone, " are you not going to apologise for your mess up," the person didn't even acknowledge that that saying sorry is common courtesy

Worst delivery service ever. Not order again. Food late all the time!!!

Waited 2.5hrs for my food, in the end I went to the shop they had 5 people all panicking around the food poorly organised phone wasn't manned. I tried to ring with no answer.Customer service was non-existent I didn't even get an apology, just blamed the football.?When I got there the food had just turned up at my house. Wich by this time it was so late I couldn't eat it and went to bed angry and annoyed.Only upside was that we got refunded most of the money I paid for it.

I'ts been couple times we waiting for delivery so long . Food was cold , no taste, chicken very dry. We try to call , but line was busy all the time. Very disappointed.

Have ordered from hot spot manys a time with no complaint. Ordered my usual jacket potato today and what i received can only be described as a potato war zone. Called hot spot to lwt them know what was delivered and was not given good customer service. Was told other jackets that had gone out had no complaints today etc. Very let down, dont appreciate being patronised and advised will not retutn again

Best chicken burgers around. All their fried chicken is delicious, fresh, succulent and the seasoning is spot on. Customer service is ok. not bad but not great either.

Ordered at half past 5 and said they would be delivered at 620 phoned restaurant several times no answer was getting ready to go down there and turned up at 7, was surprised the food was hot and was very nice, no social distance and no mask when delivering

Ignore the bad reviews, the only good thing about seeing my ex was she lived in st neots and i used to order hotspot, id say its the best chicken shop in england mate.

PLEASE AVOIDHad A Takeaway From Here Last Night - The Guy On The Phone Was Rude And Rushing Us Off The Phone.When Our Food Arrived It Was The Wrong Pizza - The Chicken Wings Were Covered In Soggy Breadcrumbs And The Chicken Was Pink And Me And My Friend Have Been Very Poorly Since.Only Reason Why I Ordered From Here Is Because Dolminos Pizza Had A Long Wait.