Costa Coffee in Ipswich

This place has REALLY gone downhill since the pandemic. The place is FILTHY inside and out. The tables outside are often left to collect dirty plates and cups etc and a not taken away for a long time. The entrance to the cafe is about as filthy as anything I've ever seen. The staff are thin on the ground, and they're slow.

Awful awful awful. We ordered. Got told they are coming 20 minutes later was told the drinks will come and will process a refund. But they charged us again after telling them this is not a refund the server shoots us down and says you're wrong. Then another employee tells her shes wrong and refunds us everything. Then gives us the wrong drinks. 5 stars in stupidity though.

Used to be alright but they can’t make a coffee to save their lives now. Some days you’ll get your order and it’s perfect, others you’ll get it and it’s not mixed properly and tastes rank. Unfortunately, the latter now outweigh the former considerably. The new staff are honestly just hopeless. Will just use the guy on the market and pickwicks in future I think, at least they’re actually selling what they advertise.

I do not leave many reviews but have to say I had a lovely visit today to Queen Street Costa.The staff here, over the years, have always been polite and friendly.I walk past quite a few cafes to get here!The vegan selection is ace!I had an oat cappuccino and the Bosh! Choccy slice. When plant based tastes this good, why not be hey?The cafe is stylish and super clean.I really enjoyed the music they were playing even though I am an oldie.

Nice space to drink a coffee ☕ and eat a 🍰 normally on dark and cold days 🐱

Products were great and so was the conversation with the baristas this morning.. Its good to see people who are still happy to engage with their customers in just more than the traditional nicities.

Quality coffee, food = above OK. Ambiance is good with OK seating. Silverware could be more cleaner! Staff nice and good at service.

Absolutely minging, filthy tables and chairs, staff were chatting when they could have been clearing tables as they had no one to serve, but guess their phones needed to be held and looked at instead of doing what they are paid for. Coffee was luke warm, tables and chairs were disgusting and yet the place had only 4 other customers along with us and no queue. Won't be going here again would much rather use an independent coffee shop that is clean and provides hot coffee for a fraction of the price and I can tip the staff for good service.

Coffee was fine but the toilets were the worst I have ever had the misfortune to have to use! Months or even years of staining! Disgusting! Not fit for purpose and I just hope the kitchen or preparation areas are cleaner!

This branch of Costa is set in a great location in the centre of Ipswich, plenty of seating if you choose to sit in with your coffee and a speedy service if you choose to take away.The staff are always so friendly and chatty, maybe because I'm a regular customer, but it's always nice to be served by someone with a smile on their face.They have a great selection of coffees, cold drinks, good quality savoury food (hot and cold) and cakes all on display and at reasonable prices.Good disabled access with only a slight ramp and double doors to enter/exit and plenty of room once inside.