Domino's Pizza in Ipswich

Excellent helpful staff a bit of a await for delivery

My pizza was delivered to me crushed with the sauce and toppings stuck and gone into the cupboard box. Called for a refund, which I was told is not what they do, wouldn’t be happy to wait another 45 minutes for a new one. Agreed for someone to collect my pizza and issue refund but had to call up again for this to be processed.

The worst pizza over I had it's not the first time It's 3th time not happy @all... such wasting money .....

The food is like all the other stores so this rating is for the store. Usually I get my order correct, but there's always the worry they won't as it's happened more times than I'd like. This is true about ordering over the phone or online.

A vile excuse for a pizza. Have bought better from Farm Foods at a 10% of the price! Bitter, greasy and bland toppings (what there are of them)!

Great food,good delivery pricing and discount could be more upfront

Appalling service. Do NOT trust if you are vegan. We ordered a vegan chick'aint pizza. Not only did it arrive without any soya pieces, it had a piece of chicken on one of the slices. If you cannot make vegan pizzas properly, perhaps you shouldn't be advertising them as vegan. To top it all off, when I called to complain, the person I spoke with told me that they "were very busy", as if this were a reasonable explanation for putting chicken on a vegan pizza. I asked for the pizza to be remade and delivered asap, and 40 minutes later we still hadn't received anything!!! Unbelievably poor customer service. We will be complaining to the head office.

They've only got 1 star as you can't put 0. 1 hour and 45 minutes after ordering I had a guy from the branch call me asking if I'd had my pizza to which I replied no. He said he would remake them as the delivery driver must be lost and he can't get hold of him. I wait another hour and call up to be told I won't be getting pizza tonight and that a refund would be issued in 3 to 5 working days. As domi is have borrowed £35 off me I will be charging interest at 50% per day as it was an unauthorised loan and I will be fully following up on this.

1) Food turned up later than expected as the delivery driver went to the wrong address & the address he went to is in the opposite direction & in the wrong town.2) The food was cold.3) My granddaughter had onions on hers, she didn't order onions as she's not keen on them.4) My granddaughter phoned them up to complain & they said, next time this happens phone us up & we'll sort it out & they hung up without even apologising.So they think that it could happen again then, maybe this is their normal!

Unprofessional delivery driver dropped part of our order on the path, due to using his mobile phone during the process. Said that he'd have replacement sent out, but didn't bother. Called store 3 times with no answer. Emailed customer services, and complaint was eventually forwarded through multiple channels to store manager who duly ignored it. Never resolved and no apology.Fed up with chains, will now use local businesses.