Jacey's Coffee House in Ipswich

Thought I’d give this one a quick review.Came in with my son today just to kill some time owning my own cafe bar I thought I’d find myself been judgmental/picky, the oppositeThis place is fantastic food is fantastic service fantastic and a lovely little spot.I will be returning !!

A wonderful café perfectly located in town centre. The breakfast here is top notch and the staff always kind and friendly. The food is definitely worth the price and they always have an assortment of revolving specials, I tried their white chocolate and raspberry cheesecake once and I was absolutely obsessed! I always try and come here whenever I can and am never disappointed.

Great coffee and tea meals are great to, there meals they have on board to me even better only problem toilets upstairs last time I was there, you can sit down stairs and outside. It's one of those cozy little cafe

What can I say about Jaceys coffee shop. The food is incredible and great value, home made to the highest standards. The staff are a pleasure to see and treat you like family, they attend to your needs. The coffee shop is clean and tidy to the highest of standards. Great place to stop whilst in town to meet with friends and family

No nonsense builders café.We really enjoyed getting breakfast here.Very good value for money. Quick service. Great for a proper fry up and a big mug of coffee.Reckon this is a great place to go the morning after a big night out.

Lovely staff, very reasonably price items. Lovely lunch. It a shame it's not open in the evenings.

We have been here before on many occasions, had fantastic service and lovely food.Today wasn't the same. My children requested different items and instead of the male serving us saying I will charge you for xyz, he rudely said your asking for items I haven't got a button for so I don't know how to charge you.When my partner said let's go somewhere else, the staff member stated he can't please everybody and what we were trying to order was impossible.My daughters were going to have cheesy chips with some bacon and coleslaw, the other asked for ham.All these items are on the menu.As we left the male staff member stated he isn't there to please everyone, why work in hospitality, serving customers if this is the case.

ADD ON IN REPLY TO OWNERS REPLYI DID NOT ASK FOR THE CARROTS TO BE REMOVED FROM THE MIXED VEG PREMIX, I ASKED IF THE VEG INCLUDED CARROTS THINKING THEY WERE PREPARED SEPARATELY, UPON FINDING IT WAS A PREMIX, I IMMEDIATELY SAID THAT IT WOULD BE FINE - THE REST UNFOLDED AFTER THIS - TRYING TO JUSTIFY YOU RUDENESS WITH THIS INCORRECT REPLY IS VERY, VERY LOW TBH, AND THIS WAY OF REPLYING SHOWS YOUR MENTALITY. NOBODY TREATED YOU LIKE A SERVANT, YOU CLEARLY HAVE THE WRONG ATTITUDE FOR THIS KIND OF BUSINESS IF THAT IS HOW YOU SEE THINGS.Our order was- A jacket potatoes with tuna and cheese- Homemade steak pie with chips, veg and gravy- One portion of cheesy chips, with a side plate, for 2 children to share.- A slice of ham, and a slice of bacon (happy to pay for the sandwich in both cases)-Children's Sausage roll and chips.-DrinksSo everyone is aware of our unreasonable order ????________________________________________________We Visited yesterday, like many people we have fussy children, and my partner has allergy issues.Whilst we were trying with the very polite staff to sort out the order, a man who was working in the kitchen came out, I suspect he owns the cafe.He was extremely rude in his approach to us, and raised his voice at us and told us off for asking for things that his till couldn't do. He didn't know how to charge us and this was our fault, cost was not an issue to us, as we are happy to pay a higher price, if that's what's needed. For example, if we need a slice of ham added, we'll pay for a sandwich, unfortunately it seems the way forward is to raise your voice at us, and become angry, without provocation.The problem here, was his approach and rudeness. We are perfectly reasonable people, and if he had explained in a polite and reasonable way, I am sure we would have understood the problem he was facing, unfortunately he chose to be rude and aggressive with his attitude without warning. We were rather taken aback by this approach, that came from nowhere. So I told him that we were leaving, and that we wouldn't be spoken to in that way, he chose to behave like this in front of our children who are 10 years old and below, they were all sitting quietly taking it all in. They were very upset by this episode.Shame really, as we have been before and enjoyed the food, and found the staff to be friendly and accommodating.There is a lot of choice in Ipswich, I suggest that if you have any allergies, or might want to change an item on the menu, that you go elsewhere, as you risk being told off in a raised, rude way.What a rude, horrible man tbh, and very disappointing experience.

Oh,how I love this cafe.Went here with my daughter,and my sister...on separate occasions. Had the club sandwich and chips and a pot of tea and the hot chocolate with a lovely flake finger making an appearance. Trulydelicious! Staff are both efficient and friendly. My companion,Zaviour would love it here.

Quick pop into town needed a takeaway latte & quick bite to eat , found this little cosy quirky gem .Lovely friendly staff happy to chat , delicious homemade sausage roll , they asked if I'd like it warmed up "yes please" , enjoyed the latte , a little detail I was impressed with once I'd found a quiet spot to sit down was the foil lined bag the sausage roll was in , obviously kept it warm & no oil seeping, easily pleased !Highly recommend Jaceys .