Massala in Ipswich

I'm ordering pilau rice, but this what I got🙄

My partner and I ordered from this place (£30 worth) at 20:30, with it saying that delivery would be between 2100-2120 on Just Eat. The app then said that it had been delivered at 2105. We called the restaurant at 21:30, and they told us that it was on its way. 22:05 then came around and we called them up again, they then told us that it was on its way again. The food never arrived. As good as these reviews are, they're pretty useless if the food doesn't even arrive to try in the first place. I understand being short staffed but don't keep accepting orders that you cannot fulfil.

Never turned up, lied twice on the phone. I hate to be a Karen™ but wow...We ordered around 20:09 on JustEat. It was confirmed delivered at 21:04, which was a lie. We called the restaurant at 21:33 (which is when we noticed that it had been marked as delivered) and they said it was on its way, which we believed but also confirms they knowingly lied when they marked it as delivered. We called again at 22:07 because it hadn't turned up and we were worried it would be freezing cold by the time it got here, someone different answered the phone and said that it's on the way but they were short staffed. I'm very patient with that scenario as I've worked in a fast food chain short staffed but they had already lied and had accepted the order 2 hours previous to that. At 22:30 the restaurant closed and they never delivered our order! We had to order from somewhere else and ended up going to bed feeling sick from eating so late. I only live a 5 minute drive from the restaurant and there has been no contact from them since. I have screenshots to prove the times and the phone calls. JustEat have issued me a full refund, I won't be ordering from somewhere that takes people's money and blatantly lies to customers 🤷‍♀️

Went here for a takeaway last night with the girlfriend and the food was amazing, really nice with good portions as well. Staff were also nice. Recommended

2nd time we have ordered from here and both time's order has been sent short,and this time we waited an hour and a half for the delivery, another 20mins for them to send out the rest of the order! Had to heat it up to eat the whole meal!!

Over 1 hour and 30 minutes of waiting and still no sign of a delivery! Wont be wasting my time with Massala again!

That vindaloo ,pilu rice and keema nan, absolute quality👍excellent price, compliments to the chefs and staff, including delivery driver👍👍👍👍

Ordered takeaway from here 4 times now.... I must admit first order was tasty but the chicken in one curry did seem abit cheap BUT was good enough to look past that as a possible one off!!!! 3 times since the grub has been spot on.... Really enjoyed the dishes we had from here... Spicy or mild the flavours have been great and the chicken tender and decent... Live a bit out of town and each time delivery has been more than fair. Top stuff!

The food was absolutely delicious as always. I definitely recommend ordering on there site and not the takeaway apps because you get a 10% discount for spending either £10 or £12 and a further 10% discount if you collect it yourself.We had 2 King prawn dishes and you could taste how fresh they were and the guys in there are always happy and always answer any questions you have about the food and what spices are what 👍

Chicken Tikka main is amazing and If like me u love chilli the spicey currys are🌟 🌟 🌟 🌟 🌟Home made lamb samosa best in Ipswich