Hilton Garden Inn in Luton

Honestly - this is not an easy review.The staff was very pleasant. The room was clean.I paid 176£ for one night, and it felt totally, profoundly overpriced.There was no bottle of water in the room so I was thirsty all night. The bottles of water are given only if you have an advance status with the Hilton membership card. I am a member but my status isn't advanced enough to get... a bottle of water in my room in the middle of July ? Seriously ?The toilet seat would slam. This is a 15£ fix, come on.The water pressure and temperature took me 20min to figure out, it felt like a shower in a 10£ guesthouse in South-East Asia.The cooked breakfast was not good, the pre-made eggs felt like plastic, the bread selection was very poor... thankfully you can order fresh made omelets...Don't get me wrong, this is an okay place to stay, it's clean, it's safe. It's just by no means worth the price.

I've stayed here on a number of occasions for training courses at the nearby Putteridge Bury campus.The rooms are nice enough for the price. Close to motorway and train route into London.The food & beverage staff are so helpful and friendly. They go above & beyond to make your stay pleasant. The food is excellent. I ate breakfast and my evening meal there every day for two weeks and thoroughly enjoyed every meal!Thank you all for looking after me!On a side note, the hotel gym is a nice bonus!

The staff are lovely, the room was fine, was very pleased with my stay until my husband saw the multiple transactions they had taken off our debit card and the unfathonable bill. We ended up paying double what our bill was. They tell me i will get half back in 10 days (so i cannot spend that money for 10 days). They also offered us a £40 voucher for £30. They say we got it but impossible to see on bill. Will never stay here again but as an ex hotel owner i have a simple Excel spreadsheet they can borrow!

Stayed here recently for my brothers wedding so was a large booking. There was no real issues and what little ones popped up was sorted out quickly and efficiently. The staff were helpful, friendly and accommodating especially the 2 lads on nights.

Excellent hotel, I stayed here for two nights, I was greeted on arrival with a friendly smile by very competent reception staff, my room was very clean and well laid out with a fridge, coffee/tea making facilities, iron and ironing board & hairdryer. Room service was available if required and on each floor there was a microwave room if you wanted to heat something yourself. My room was cleaned while I was out on the second day, quite impressed.The restaurant menu was a little more cafe food rather than what I would expect from a hotel menu but the food provided from the menu was served well and enjoyable, also a quiet bar area for a drink and socialising.The staff and management were extremely friendly, helpful and attentive in all departments. Overall I had a very pleasant stay at this hotel.

Super friendly and helpful staff. Specifically the lady at the breakfast buffet, who made sure all guests had the best possible start to the day.Overall the hotel feels a little tired. Personally not a big fan of carpet in the room, that said room was nice and tidy.At dinner we warned by the staff that the kitchen was starting a new menu and it showed.

We stayed here for a couple of nights whilst working nearby. There is a good sized car park and the hotel is easy to reach. Check in was excellent and professional. Our rooms were large and nicely decorated with plenty of power sockets and good wifi speeds. Service throughout was friendly and efficient. We had breakfast and dinner each day and lunch on one day too - portions were good and prices were better value than most hotels. A nice stay and bargain price for what we received.

Check in could not have been easier. Staff are very pleasant and take care of everything you need. Great English breakfast, dinner was delicious but not too many options available if you are staying long, so you eat the same favorite one of your choice. Gym facility was good. Building is dated it shows in the painting in the room, bathroom and the bed.They charge your card during your stay without asking, before your checkout which was a downfall.But I will definitely stay there again.Watiress Maria Pop was so lovely, she has a great personality and is great at what she does.

Great size room, comfortable and spacious. Bed had a bit of a squeak but was comfortable. TV and facilities were more than adequate. Cooked breakfast wasn't great; bacon very fatty and sausages quite hard but other than that the breakfast offering was good and comprehensive. Staff were friendly and helpful. Would absolutely stay there again.

Limited food menu, which was even more limited following food not available. Over priced for the quality. Staff advised to go to a local curry house instead. £50 taken as a deposit - 3 days later after one night stay it still hasn’t been returned! Bathrooms out of date and appear tired and old. Room was clean on the upside. Staff generally didn’t go out there way. Stayed in other hotels during the pandemic which still offer an excellent service and quality on food. Will avoid in future.