The Coffee Pot in Luton

Ordered veggie toastie and told them not to add any jalapeños in it…. I repeated myself 6 times.And guess what… when I was eating… I realised that they added jalapeños!Literally ruined my break during work. So I called them to ask why had they put jalapeños when I repeatedly mentioned few times not to add them. The guy on the call was sooo sooo RUDE! He doesn’t not know how to deal with customers he started shouting at me over the phone. No apologies whatsoever. I asked him what his name is so he was not telling me but starting copying me and saying what’s ur name? ! This was so frustrating and upsetting. Literally got me so angry 😡 I’ve been buying my food from here for the last 4 years. Then I asked if I can speak to the Manager, he replied that manager is not here so speak to me, then, I said I wanna speak to the manager. Then he said come in store if u want to speak to him, and top of that he left me on hold.Then I rang back I said can I speak to the manager he said yes it me.. !!he lied coz first he said manager is not here. So he acted like a manager and when I asked for the name he said it’s Hassan. Clearly lying! I could get that as it was the same voice and he mentioned earlier that manager is not in today…Ridiculous 😤😡

Love the paninis and fresh juices available

Came with my mates yesterday and ordered shepherd's pie, it's been confirmed by the management that the shepherd's pie was fresh but it was cold and to make matters worse since then I vomited atleast 14 times since it happened I've got got bad headache and a temperature to make things worse. Avoid this shop at all costs as their food isn't fresh and they place their food just underneath the stairs on the microwave.The amount of people that walk up n down those stairs and the dust that occurs.

Fantastic iftar pack with a great selection. Throughly enjoyed the personal service and keen attention to our requirements

This very good establishmentMy favourite the Mexican chicken sandwichI give this brother 5 stars

Excellent service, great food and the prices are very reasonable.Would definitely reccomend the full english breakfast.The masala tea from here is great.

Delicious lasagne, friendly staff, good masala tea and a great sitting area.

Wow!! Had a Jacked Potato here for Lunch and It didn’t Disappoint... It was really tasty with all the side (Granted I got a few extra sides to taste). Service was fantastic, Staff were very welcoming.Will be back to try the Jerk Chicken...

It must have been good at some point because it has all the potential. However it's just so dirty. Food was decent but you feel like your sitting surrounded by germs. Clean. Wipe down the tables.Sweep the floors. Come on. Specially now.Also pretty certain my stomach hasnt been right since I went.

This place was once very good, i cant believe whats happened to this place. I will never eat here agian, got my order wrong. Gave me old out of date coleshaw that was rancid, you could smell it from the plate. PLEASE DO NOT EAT FROM HERE. There shepards pie and lasagne are old stale and they use bad meat. Dont waste your money go to cafe 1.