The Broadway Carvery in North Hertfordshire

Room assigned to me was over the kitchen and got a fair amt of noise and music early and late. Lift had been out quite awhile and no one noticed anyone about it.The staff is great, but avoid second and third floors til left is fixed and avoid rooms 04 and 06 due to kitchen noise.

The room assigned was over the kitchen backdoor, so there was allot of noise early and late. The room was very hot. The controls on the bath were hard to operate and the lift apparently has been out of service for quite some time.I asked about the room being hot and was not offered another room.The staff is very friendly and the location is great, near dining and the trains.

Lovely stay. All the staff are so friendly, amiable and helpful. I had a cleanliness issue with initial room l was allocated and they quickly resolved it. Breakfast was lovely. Very short walking distance to station which was really handy for me. Would definitely stay here again.

No plug socket on my side of the bed other then that the staff were awesome and so happy to help and room was clean. Breakfast was great though. Maybe a little expensive for the size of the room but a great night's sleep.

We booked the Ballroom for a Memorial Service for our Dad. I can only say that is was an excellent experience all round. Very professional and polite staff and an excellent buffet which was very good value. Thank you very much to everyone involved.

Impressed with new decor. A lovely place to meet with friends or family.Staff very helpful and friendly.Food very nice but a bit overpriced for what we had.A fair choice on the menu.

I've been struggling with this place.But I really like it.And I'm a 50+ y/o bald manSo, here's why...It's got a lift that makes you feel like you're twelve years old and in a rocket ship that you'd built.That should be enough.However, walking into the room for the first time just put me in a warm, safe, place.My double room had a nice bedroom, leading to a small 'study' and then on to the bathroomAll very simple. The Bathroom reminds me of a flat I used to rent in East London. Cold, white, a bit French perhaps, but with a powerful shower, above a large bath.The check-in was easy, nice staff too.I suppose it's a bit shabby chic. Or shabby.But for me, it's a really nice place with the best lift.

After a day in London we were happy to come back to Letchworth Garden City for a meal. Pleasantly surprised with the new Broadway. We both had chicken schnitzel and fries, which was massive and then I had the chocolate sundae. Self contained booth's were good, staff attentive for such a large venue and enjoyable food. They also fitted us in, without booking, on a Saturday night.

We went there for a Sunday roast. The place was quite busy and noisy. The roast area wasn't organised well as the queue was next to the tables with people eating. The veg area was a bit chaotic, wasting potential queuing area, lacking there. Person serving had quite large hear, with no head cover (in the pub we usually go to, person serving uses a head cover). The food was OK. The place was very clean and tidy, well decorated, the staff was nice and helpful. The carpark was free and quite busy. Dogs are not welcome indoors.

I had the crispy chicken burger and will admit, it's one of the best I've had. The food gets 5 stars! The elevator is super tiny and kind of terrifying if you don't do well with small closed in spaces. My room was clean and had clean sheets and plenty towels, but there was an intense smell like sewage coming in through the window. Mattress was comfy but the smell kept me awake.