The Horse And Groom in North Norfolk
Where is The Horse And Groom?
🏠 Market Street, Norwich NR12 8AH
Opinions
Carol S.
We held my daughters baby shower Afternoon Tea at The Horse and Groom yesterday, and it was amazing. The afternoon tea was a sweet and savoury one and was all home made and delicious. It was also a really good price, probably the nicest I’ve had in a very long time.We had a semi private room space with use of the outside back courtyard which was absolutely lovely. The staff were so helpful and just couldn’t do enough, we were made to feel so welcome and will definitely be back for dinner very soon. Special thanks to Tina for providing such excellent service … nothing was too much trouble. The barman and Chef Manager were also excellent, they checked regularly we had everything we needed and even offered more afternoon tea items, and constant tea and cold drinks. Thank you so much.
Alison L.
Our group of ten family and friends including two dogs had a lovely late lunch at the horse and groom yesterday. We all had something different and agreed all the meals were delicious, the staff were very friendly and the atmosphere wonderful. We will definitely be returning. The prices were fair and the selection of beers and ales excellent. Thank you to the staff for giving us such a lovely experience. I'd just add we chose this location as it said it was dog friendly and really was.
Fiona H.
Visited the Horse and Groom last night, really lovely friendly pub. Really liked the smart but cosy new decor and we had a great meal. I had pork and apple burger and partner had home made steak pie with fresh veg, all excellent. Thanks a lovely evening.
Julie B.
Just had a lovely pint at the Horse and Groom.The young barman was friendly and had a great chat with him. It was our 1st time in the pub since it's been under new management and we were quite impressed. Many thanks 👏🏻👏🏻
Joanne P.
Visited Sunday 29th May 2022, Absolutely dreadful , we walked in to find a young girl behind the bar on her phone, she looked up but didn't even speak let alone greet us , just went back to her phone, A few mins later another young girl came down from top of pub and said can I help ? We asked for a table she said sit where you like and order at the bar , we looked at the menu and choose 2 Sunday lunch meals , 1 ham ,egg, with hand cut chips, and 1 Katsu chicken burger .All food took about 20 mins to come out , apart from my sons ham , eggs he was left waiting with no explanation for a further 6/7 mins after ours .The Sunday lunch was absolutely dreadful , a tiny pre frozen Yorkshire pudding , mushed veg which was either completely overcooked or had been warmed up from a previous serving , the gravy was really salty and greasy and the roast potatoes I'd guess were aunt Bessie's, the katsu burger was okay but bread cake was hard and dried out , the fries were 75% bruised ir black and looked to be not fresh but frozen , the ham ,eggs and hand cut fries were dreadful , the cheapest thinnest ham I've ever seen, and the hand cut chips were once again bruised or black frozen fries not hand cut as described on the menu .No service check was done throughout our meal, and at the end the girl came to take the plates 2 still loaded with fries and said everything okay? I said actually no the food was well below standard and cheap and mainly frozen not fresh, and the fries were bruised/black , the hand cut chips were frozen fries too, she said sorry I will tell the chef , at that she walked into the kitchen, came back out 5 mibs later walked straight passed us and never even commented further on the meals we had complained about, she just walked off. We pre paid for our meal and maybe this alone should of enlightened us to the meal been below the quality we would of expected in a village pub , most restaurants make sure bills are done post service to make sure customers are happy .The staffs Customer service is way below average ,the staff have a couldn't care less attitude to wether there are customers or not, they most certainly SHOULD NOT BE ALLOWED PHONES behind the bar in elsewhere in the restaurant ,when they are ment to be working , the chefs need retraining , and the management need to step in now, and either get a manager in who can turn this place around, or be there themselves, if it Continues the way it is doing , then this pub will be gone by this te next year .
Kevin R.
Had a very enjoyable meal with my son earlier today. Nice friendly staff. Excellent pub food which was perfectly cooked and presented. Sensible prices too.
Keith L.
The food was very nice and the staff made us feel welcome the only small criticism is a bit more vegan or vegetarian items but we'll worth a visit
Carl W.
The Horse & Groom was a half mile from where my girlfriend and i were staying as a long weekend break. We were very happy that there was a delightful pub in walking distance and we decided to have a meal here on the Saturday evening. In a nutshell, the food was outstanding. My girlfriend ordered the pork belly dish and it was mouthwatering. The prices are perfectly reasonable and the staff are very friendly and chatty. The only thing that was slightly lacking was atmosphere but this will no doubt improve once word gets out.
Simon F.
The Horse and Groom is under new management and they are clearly trying to make this a venue that offers a little more than standard pub fare. The menu offers lots with a nod to expected dishes but the odd twist to lift it. We had the duck bonbons and smoked salmon to start and the cod loin and chicken for main. All were good, and with a few minor tweaks would be excellent, broccoli was over done with the chicken for example. The duck starter in particular was a winner. The cheese board was large and very filling, the brownie was nice, but again just needed a bit more to lift it to the standard I'm sure the team ate working towards. I've given 5 stars because given they only opened in this guise a couple of weeks ago I think it's a fair rating (and I can't give 4.5!!). We will be going back and if you'l live anywhere local or are visiting the area and looking for something that isn't the massive portions of another local mainstay or the feel of a hotel restaurant then this is worth a go - one to support as they build a deserved fan base!
M W.
Lovely meal very well priced. 2 adults 2 course and drinks just over 50 pound. Food was cooked to perfection. Friendly atmosphere and waitress was very friendly. Highly recommend
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If you have any questions, you can contact The Horse And Groom by calling 01603 738900.
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In The Horse And Groom they specialise in other cuisines.
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126 customers of The Horse And Groom have given it an average rating of 4,3.