Bakers+baristas in Norwich

Im so impressed. We went to Chapel Place, but I ordered from the app but chose a different t location. Realised my mistake and went onto the counter, the lady didn’t hesitate to write down my order details and then give me my order without having to pay again. The service was great and so was the coffee and muffins. Thank you

Awful experience here, staff member serving was rude and kept saying she couldn't hear me, when I spoke louder she said I was shouting at her. She continued to say she couldn't hear me every time I spoke and was being sarcastic. We left our order as the experience was so bad. Another member of staff told us that her colleague can't hear very well but this raises the question of whether she should be taking customer orders. I would've given no stars on this review if it was possible.

Lovely gluten free cake and elderflower ice tea

No complaints about the coffee etc or the helpful assistants but as it is situated in the middle of the shopping mall, found it rather noisy.

Nice coffee but struggled to find a clean table 8 tables needed clearingNot busy and with 3 staff should have been more tables to sit at

We always stop here for lunch when we come to Norwich great service and friendly and lovely cakes

My wife bought 4 muffins at the Chantry mall in Norwich this afternoon.. she got me a Blueberry one…. As you can see I was munching into my muffin this evening and was thinking that it was very bland in flavour and the reason for that is that it was a plain muffin with not a single blueberry in it!!!! Not a happy chappie surely someone would have noticed that there were no blueberries in the mix when it was made??Will be really interesting to hear the explanation.

Great coffee and food but feels a little scammy... Hot chocolate is a certain price and then you must pay quite a lot extra for cream and marshmallows, left feel a little ripped off sadly.

Coffee was luke warm, cutlery supplied was a big let down, was clearly not washed properly, covered in water marks and dried on food....... but the sausage rolls were nice.

Great food and drinks, amazing staff, super friendly and efficient. Costa could take notes on how to handle a queue with grace and poise. I'll be back. 💛