Lucky Tandoori in Norwich

I arrived for a lamb Phaal as I have for the past few years but today on February 16 2022 at around 8pm I received a horrific dish that not only had what looked like white eyelash hairs inside / short head hairs but rock hard meat that was obviously many days old.The meat was about as tender as jcb tractor tyre.I have been coming for a few times a year and it would seem the chef's rotate which explain why both reasonable food and dangerous food is sold here on different dates . Today on February 16 the dish stank to ' high heaven ' of salt when removing the lid and it was clearly dangerous to eat food of this type without experiencing extreme health problems. The white hairs were visible with a little examination and while you may think that the meat may have been the saving grace, that too was as tough as a tractor tyre.Obviously days old and the opposite to fresh !As if the above were not bad enough, the place has gone filthy from a hygienic perspective with a " cough your guts up " environment in the kitchen clearly heard from anybody waiting in the reception area and I would suggest popping over to Roti a few miles up the road in finklegate, by the bus station for a safe food experience.A dirty grubby shop with dangerous food, unless small grey hairs are on your menu alongside obvious ' heart stopping ' levels of salt.Save your health and your money and avoid my experience.

God only knows what the food tastes like as delivery service seems non existent, don't advertise this service if you are unable to fulfil it, customer service leaves a lot to be desired as well as they just say 100 percent its coming, simply won't bother using again. If I could give zero stars I would.

With enough salt to de-ice two double-decker busses, dishes here are spoilt. My Rogan Josh was completely inedible and was like trying to drink seawater.

Loved it. Ordered the peshwari naan, chicken tikka masala, saag aloo and dahl and was really pleased with it! Never tried this place before but I would 100% try again and recommend. Food was nice and warm, there was plenty of chicken in the tikka masala and the naan was perfect and light. Easy to order and pick up, overall had a really positive experience :)

19/04/20- Ordered on a sunday at about 8:30, took a little over an hour to arrive but worth the wait. If you have to wait it means they are busy so they are good. Had the set meal for one and was very impressed, all the items were of a good quality, even had real salad, dishes were not too greasy, nice light rice like u get in india, not too spicy, happy man and plenty of meat. Will be ordering again, keep feeding the fine people of norwich in these troubled times. Big love and thank you to all people working at present.

I have used this takeaway for many years overall not bad but like all catering establishments they are reliant on the chef(s) and this place has had a few changes and not always for the better, I have tried others around the city but keep coming back to Lucky Tandoori.

Really impressed!! I love dining out for a curry and normally avoid takeaways as some items are best before being boxed and travelling for several miles. Tonight (New Years eve) we tried the Lucky Tandoori and the delivery time was fair and the food was great! Lots of flavour to the curries and probably the best onion bhaji I've had that had a commute, crisp, tasty and perfect bite. Highly recommend!!

Very dissatisfied as I’ve used these guys for a long time but tonight we ordered a curry ( yes New Year’s Eve ) But after 90 mins I called to see when the food would be here. He said 10 mins. I called back again at 2 hours ( no apology he said would def be here in twenty mins. At 3 hours I called again ( no apology or sorry it’s new year so delayed) I’ll call the driver and a call you back. No call back so I called Again and asked for discount, he said £5 on a £27 order, I said no thanks if not here in 20 mins please cancel so he offered £7? Turned up 30 mins later so 3 1/2 hours from ordering. Offered driver £20 ( £27 with £7 discount ) who tried to fob me off with”as its new year expect a wait so should pay £27. “ Said no, he called shop and paid agreed price. Curry nice as usual but as expected Luke warm. I appreciate its New Year but the lack of honesty or apology for a 3 hour late, Luke warm curry won’t make me go back again any time soon. Shame. Maybe think about your customer service.

Called in to pick up a biryani last night which was cooked quickly. They even extra wrapped it as I was on a motorbike to keep it warm which it did. The biryani was very nice.

I used to frequent this establishment very regularly up until around 2 years ago when my regular and loyal custom was awarded by very poor service and food quality on more than one occasion. Nonetheless, this past Saturday evening I thought I'd give Lucky Tandoori another try and, hoped that things were back to their former best. Therefore I phoned through my order and went to collect myself. Service was polite, friendly and efficient. However, what let things down in my opinion was the food. Whilst I'd noticed that the menu had some new additions from my previous visits, the food I ordered turned out to be quite bland. Disappointing to say the least, especially as I know the experience at Lucky Tandoori has been much better in the past.