The Edith Cavell in Norwich

Best steak in Norfolk.... No contest!

I visited Prime on 14th November 2021. It was amazing especially their service. The restaurant was relatively busy, but it was well managed by one waiter professionally. 9 tables with 1 waiter, well done! For the quality of the food, it was good especially their Chateaubriand. I'm really happy for the price I'm paying. We had Steak Tartare and Seared Scallops. The scallops were fresh, and it goes really well with their signature sauce and other dressing. For the Steak Tartare, good portion was served with well blend of the herb and spice. For the starter, I will give a 9/10 rating.For our main, we had Chateaubriand, Tomahawk and Ribeye.- Chateaubriand 10/10, it was tender, perfectly aged beef. Definitely worth trying!- Tomahawk 8/10, sadly it wasn't the real tomahawk as the bone served alongside of the steak is just for decoration. However, the meat was juicy and good amount of fat.- Ribeye 4/10, you can clearly tell the meat wasn't the freshest and it was a really lean ribeye.For dessert, everything was up to standard.Overall dining experience was great. We enjoy our food and the whole aura of the restaurant was lovely.After 2 months, we decided to revisit Prime. First thing I realised the changes of the menu are the ingredients! The ingredient of the food was substituted with a cheaper ingredient, but the price didn't change! For example, the previous scallop comes with green sea lettuce. But this time, it was replaced with Chorizo. The taste of the food was really blend because in my humble opinion, the Chorizo doesn't go well with it!Today was a busy day as well, 7 table was filled. However, the waiter seems having a hard time to keep up with the 7 table. She wasn't patient, just kept on rushing us. When we told her that the Scallop was served differently compare to last time, she replied rudely :"Everything was served according to the menu" and then she turns around and left. For the Steak Tartare, their signature green sauce was missing. The Steak Tarture was really bland, therefore we ask for tabasco. The waiter replied they don't have. But after asking her again, she finally bring us a bottle of nearly emptied tabasco......I'm not sure whether the restaurant is trying to cut the cost of the food or the chef forget it. Very disappointed.For the main, the quality of the Chateaubriand was really bad. It wasn't as tender as the previous Chateaubriand we have, and I didn't taste good.Prime definitely need to standardise their customer service and the quality of the food. I really don't mind if the price increase but I'm looking for at least the same quality we have been served last time. Overall dining experience today was upset and disappointing. I don't think I will return anytime soon.

Absolutely wonderful, food is great, service is great, atmosphere is great. Looking for steak in Norwich? This is your place! Steak is served on a hot rock, seared but blue. You then leave on the rock slicing the steak until its cooked to your liking. Sides all cooked perfectly and nothing too much trouble. Desserts have been well matched to a steak dinner with delicate fruity and refreshing tones (although sticky toffee pudding is still there for those not faint of heart!).Loved it, will definitely go again:)

Just a great place with perfect steaks.Service (in my case 2 ladies) 6 stars 🌟Prices, ok it is not the place for every day dinner, but the food in my humble opinion worth every penny spend.Being in Norwich, you need to be there!

I got the fillet steak with peppercorn sauce and garlic butter .Best steak I've ever had,well worth the money. Extremely fast and friendly service. I love how they bring the steak out on a hot stone so you can cook it to your liking. Also the scallops were tasty too. I can't wait to return

Fantastic service and food. Will definitely be returning

With 17 of us dining out and getting drinks before the meal, Patryece, Barry, Joel and Sofia absolutely smashed service. We wanted for nothing and they read every want and need before we could even ask for it. We will be back every week and we hope the service lives up to what the standard has been tonight!

Totally enjoyed the steak on hot stones. Starters were good too. The service has always been attentive.

One of the best places in Norwich, near to Cathedral. Friendly staff, nice vibe with no loud music. Stakes are fab! Food is of very high quality. Highly recommended!

Warm and friendly staff, modern and snug interior with limited number of tables ensures you are not overlooked or forgotten about. If you are thinking of ordering steak be sure to order the filet as it is a very thick cut and can be cooked to your own liking very easily on the hot slates. Can’t wait to visit again