The Tea Junction in Norwich

I love this shop! I have purchased lots of my teas (from my ever expanding tea collection) from here. The staff kindly helped us find a pot of coffee when we were unsure of what to get, we aren’t coffee drinkers but needed to get some for visitors!Such a huge variety of teas, and loose leaf, I love it - even if my purse doesn’t.

Amazing tea with amazing service! The guys here are are really helpful and can taylor your tea to what you like. The tea is fresh and beautiful. I highly recommend anyone who loves fresh tea and coffee to shop here! ☺️

This is a lovely establishment! We shopped here before lockdowns began, as they had a wide range of products and knowledge. We continued to shop online here when we couldn't get to store. Online ordering was easy but if I needed assistance, which I did one time, I called the store and they responded. Very helpful and friendly and love all the variety. Highly recommended 🌟

Love this place. Often go here for some great coffee beans of which they have a marvellous selection. Sometime stop and have cup of coffee and a piece pf cake. All delicious. Well worth a visit.

I love this shop. It is an essential stop off on my 500 mile round trip to Norwich although I am looking forward to the new website and tea by post. There are so many interesting teas and something for everyone. Norfolk Blend is my daily standard. I have just opened and brewed Chocolate Cream Truffle Tea. Yummy yummy yummy. The smell is divine. You can experience chocolate without the calories.We know who the big tea retailers are on the High Street but it's really important to support small local businesses so give it a go.

Lovely tea and coffee, staff are very friendly and helpful

I love this independant tea shop, its lovely, i always come to buy gifts for people especially the Norfolk Brew is so nice to give as a gift. They have a little cafe inside also which is very quaint and nice.

I absolutely love this place and the range of delicious coffees they have on offer. I recently purchased a raspberry ripple coffee and wow! It’s so good! The staff are always so lovely and welcoming and it’s service with a smile. Support this local business,you won’t be disappointed.

As a long time regular customer I’ve always been very happy with the product here. However I’d never had an issue that needed resolving so thought excellent all round…. Until a problem. Since lockdown I've ordered online for delivery, always the same, a very distinctive vanilla hazelnut blend, my favourite and I have several a day. The wrong item was sent out, clearly different, much darker and no vanilla or hazelnut to smell anywhere. No problem I thought, I’ll email and see about swapping. The response I received was horrendous. Basically stated they don’t make mistakes and I must be in error, the tone was very flippant and quite frankly offensive. Bearing in mind it’s a very distinctive coffee I felt pretty aggrieved at this, I responded as such and queried if they would like to lose a customer and the good will recommendations I’ve always provided to people, or try again to resolve it properly? He (Johnathan his name was) declined to resolve adequately and again flippantly stated they don’t make mistakes but I should bring in the coffee and they could check it…. As this would cost me money in fuel and parking they’ve lost a customer.I now buy online elsewhere and for equally good quality vanilla hazelnut gourmet coffee delivered for free at 19.90 for a kg. Much better value and I strongly recommend people doing the same as this place is clearly only interested in money and customer service is only good when spending there!!!! Very disappointed!!

Brilliant. I love this store. Many a flavoured coffee kept me awake when I was studying at college and I remember a friend looking after my coffee in the boot of her car and when we opened it the smell of orange flavoured coffee was heavenly.The Tea Junction customer service was absolutely fantastic throughout the Covid-19 lockdown. The store was closed so I sent in an online order via their website. The order arrived on my doorstep the very next day. It was such a wonderful service and their Gourmet Flavoured coffees provided a much loved treat at at time when we couldn't leave the house.I tended to prefer the nuttier flavours. My favourites have been 'Totally Nuts' and 'French Vanilla'.