Fresh Oriental in Rochford

After being told 30 mins..waited an hour,called to see what was going on to be told all orders have been sent out! After waiting to find out what had gone on.."oh the receipt was lost,we'll get it cooked and sent out"... nothing else but another wait like i have just ordered.Nothing in a way of apology! Was our regular chinese and has been for years,have noticed quality gradually dropping over the last few months and now this.Will be finding a new place after this!

First time ordering from fresh. Lovely, tasty meal. Really fresh

Mostly very good and tasty,but like most places sometimes has a wobble!!

Great service, lovely food and friendly staff x

Disgusting service, food was supposed to take an hour to be delivered but instead took close to 2 hours. After calling the store we were told that the food would be on the way and that'd they'd call us back as to why it was so late but we never received a call. Fresh oriental used to be enjoyable but they have now seriously dropped in quality. DO NOT EAT HERE.

Saturday evening. Quick service (~45mins). They'd missed an item off the order, but delivered the missing item within 15mins. Food was hot and filling. Great service, no qualms.(PS. And they take electronic payment, unlike others in Rayleigh 😊)

Just ordered three dishes for collection I live less than a mile from the chinese so 1minute in the car. Duck pancake rolls ok and hot (keep in mind they are in a paper bag ..no insulation) crispy shredded beef and special chowmein stone cold really cold and they are in foil containers. First and last time I will use them. Not impressed.

Eaten here 3 times now and it is decent. Sweet and sour chicken is really good. As are the duck pancakes. Well priced. Nice service too.

Lovely food. Order from here a lot and the staff over the phone are always friendly and helpful. Food always tastes good and I personally always prefer it to other Chinese takeways I try elsewhere.

Person behind the counter is always friendly and helpful even though she seems to be running ALL the orders.. Food has always been tasty leaving me wanting more, but portions are big enough to not need more. Always like going back.They use msg but I've over head people being able to request not having added.