Joan's Coffee Shop in South Cambridgeshire

I have made umpteen donations of furniture, books, clothes and very high quality bed linen, recently, It would have been nice to have been thanked and not made to feel that I was an intrusive element in the daily work of the charity. Not a word of appreciation.

Really bad I had a grant £400 worth matched around store forced into what I would have not what I wanted.Then ghosted via phone if I asked to swap items and pay extra out of my own cash they just ignored calls.Waiting in no idea if they are deliver Or not feel bullied boxed into a corner and treated like a pest rather than a human being.You’d think upgrading paying extra for a sofa would be an easy swap instead they are forcing me to have items I don’t exactly want by ignoring calls.They just want my large sofa and refuse to respond to my needs.I hood they don’t fly tip the items on my lawn so it becomes my problem now.Very very upsetWish the manager a Graham was still there now it’s changed hands they don’t care for customers just Bully you avoid at all costs absolutely disgusted

I haven't been for about 8 years and was very disappointed. Very basic items i.e. hundreds of glasses and cups and saucers too highly priced. Vintages clothes labelled wrongly as vintage (from tu Sainsbury's) highly priced . Tea shop closed at 3 o' clock! I mean, that's when having a cup of tea is popular. No price labels on items in glass cabinet, it seemed like the chap serving was making up the price in his head. The area outside the building with bric a brac was dirty ( and I like getting stuck in ) with a cup of tea/ coffe standing amongst it all not far off growing mould! Travelled thirty miles so was disappointed. I regularly go to the Carlton Emmaus which is great.

Gone down the drain recently.Terribly overpriced food that stinks the entire place out, old cooking oil smell.The prices seem to be in line with the British Heart Foundation so high and the amount of utter tat for sale has increased.Surly staff also.Used to be great but so anymore.Pity.

If you looking for anything China, Glass Plates, utensils, paintings, videos, large wardrobes, beds and electrical items which are fully tested before they are put out for sale, really worth looking here first, and especially for this really worthwhile charity.

Thank you for your response to my initial review and I am pleased to learn that you have plans to introduce a price list for cakes. Had one been in existence at the time of our visit we would, of course , have known that we'd been overcharged by £1.25. Anyway, as I have made clear we do support your vital work and have done for many years. Good luck in the future and thanks again for taking the time and trouble to respond to my comments.

Good choice of food on offer, both breakfast and lunch options. Reasonably priced and good quality. I'd recommend going early for the breakfast served until 12:30pm. Staff are always friendly, a good place to visit on a Sunday. Show support by visiting and donate items, there's always something for everyone.

We have been coming to Emmaus both in Cambridge and indeed at several sites in France for many years and have spent literally hundreds of pounds (and euros) on a whole host of great purchases. However, for some time now I have had a really very uncomfortable feeling when visiting Joan’s Coffee shop. I am at a complete loss to understand why (with one or two exceptions including a seriously mediocre Mince pie for £1.00 , purchased today where the price was for once advertised ) that NO prices of cakes, scones etc are actually published against the product. This strange practice then either leads to a rather embarrassing situation where one is required to ask at the counter ‘How much is this scone, cake, etc please?’ Or as happened today find yourself being charged £4.75 for the pretty pathetic Mince pie referred to above , a tiny pack of butter and a scone. £4.75!!Seriously, assuming I was being charged 25p for the butter I wouldn’t expect to pay £3.50 for a scone in Betty’s Tea Room in Harrogate or any upmarket cafe in Cambridge or any other city.I am a great supporter of charity shops and as I have indicated above have supported Emmaus for many years. Please don’t alienate your public and if you are going to charge extortionate prices for certain food in the cafe at least be open about it and publicise the prices. You should be better than this.

Really special place. They’ve just expanded the coffee shop and the food alone merits the trip. We had avocado toast and a bacon and egg baguette, both made fresh using eggs and greens grown on the property. The prices are really fair, about half what charity shops in central Cambridge charge, and Emmaus’ furniture and dishes are much higher quality—mostly antique/ vintage. Got an entire dining set of gilded Royal Grafton China for £30. They also have a steady supply of amazing handmade English pottery. The staff are also incredibly kind and helpful. Highly recommend.

Friendly staff, delicious cakes (pictured), and a huge range of books, furniture, crockery, DVDs and kitchenware (also pictured). The meal deal (a sandwich/roll, crisps and drink for £3) is a bargain. Well worth a visit, and for a great cause too.