The Queens Head in South Cambridgeshire

Used to be one of my favourite Thai restaurant and have visited almost every alternate week for the evening meal deal with my family for the past few years. When I visited this evening, I have been charged for full price instead of meal deal price. The reason given by the new staff being my children (7 and 10) are not allowed to share a meal deal (which I have always did in the past and staff even gave us extra plate for sharing!) and I was not even informed when ordering. New staff has not been friendly too. Hopefully you will look into this and keep up with the previous friendly, warm restaurant standard that you had.

We live just outside of Stevenage and would come to the Queen's Head as a little treat for my wife, daughter and I. Our fifth time visiting and until tonight, we never would have had a negative word to say about the place, it's staff or the food.Out of two hours, we spent a total of the best part of one hour just waiting. Waiting and having to prompt staff over forgotten drinks. Having waited already ten minutes for a Dessert Menu to arrive, we waited a further 40 minutes for someone to come and take our order. No one did come.I decided to ask for the bill... Another 10/15 wait. Once that came, no one came to collect the payment or ask if we wanted to pay by card or cash. I decided to end it there with a cash payment and informed the staff that we won't be returning.The Queen's Head became the place of choice for us to catch up as a family, eat, drink and have a pleasant time. Instead, tonight we had a fraction of the drinks that we would have had (due to slow service or forgetfulness that we exist), left with no dessert and spent an hour of waiting.It wasn't even as if it was extremely busy tonight. There were either four or five tables occupied in total, two of which were tables of two.After here, we ended up driving to a McDonalds to get an ice cream (thanks a lot, guys).The bill of £100 was the first time where I've felt like I've had a kick in the teeth. The place that we started to praise and frequent, we unfortunately will never return to.Absolute shame.

Nice looking restaurant but food more Chinese than Thai and I don't really want to pay for food that I could cook Better at home. My duck was minced rather than shredded,it was cold and I was told this was because by the time it was minced it was cooled down. My partner had chicken fried rice which was definitely average. Satay skewers were nice.

I went here with 9 other people, I had been here before a long time ago and there were no issues. But this time, we came in at 6:10, ordered at 6:20 and received our first main dish at 8:30. It was severely understaffed, there was no chef so the food was mediocre at best and the staff that were present were overwhelmed by online orders. To go into detail on the food, it was cold, not cooked properly (because there was no chef, just waiters), they got our order wrong and it was overpriced. It was generally very unorganised and the other tables shared our exact experience. I don’t blame the staff for it as they did the best they could but I expected a lot better.

I don’t know where to start. Number one, I’d like to say that the parking was widely available but the food wasn’t. We had our main courses and starters delivered 1-2 hours later, and had to eat on napkins for a bit. The other tables surrounding were receiving their orders so quickly but ours had taken ages. The food was mid, it was quite delicious but cold and soggy. They had gotten our orders wrong, and so extremely late. The staff tried their best which I am thankful, but others were getting mad as well. Always room for improvement, fay.

We've been popping into the The Queen's Head for a number of years for the Monday/Tuesday/Wednesday two courses meal deal. Food's lovely, fine selection of beers and wines and the service is always punctual, friendly and polite. Happy to return.

Wow! The lunchtime menu is a bargain for the quality of the food. You get a starter and main for around 12 quid! The food was divine, with lovely presentation to boot. Ample parking and a hidden gem, will definitely be going back.

Great Thai meal. I had red curry with duck. V tasty. The lunch time deal 2 course for £10 looks good value. Main course and starter was a bit too much at lunch time. Recommended.

Very nice takeaway. Very enjoyable food and lovely food. Only complaint is that we order prawn crackers and they charged us for them and we got home to find low and behold. No prawn crackers. We phoned them up and they said they would give us a refund on another call. That call never came. Disappointing and unreliable but a lovely enjoyable delicious meal with incredible chips. V goodStedman ratesThe muncher approvesThe Judger is annoyed

Food was nice, very expensive for the portions size.£6 for wings and you only get three?The photo below is £13 worth of starters. I was expecting a lot more for the platter, at least some extra tempura veg in there.Honestly wouldn't go here again, other Thai food available with better portion size and cheaper.