Fat Deserts in Southend-on-Sea
Where is Fat Deserts?
🏠 9, Carlton Court, Southend-on-Sea SS2 5BZ
Opinions
Blue_ R.
Never bought pizza but they stole my details through a third party and now I am receiving advertising texts from last year without my concern. Make sure you know the consequence to break GDPR and the legal cost.
Kiea K.
DO NOT GIVE YOUR NUMBER TO THIS COMPANY! They will harrass you every other day to order more food, definitely do not put your number in... cant stress this enough. Order and call them. Wont let me block either as need to then be charged to text a premium number to block the number.. honestly is frustrating I've called three times and nothing.
Kieran
No longer good cheap pizza, delivery driver accepted my money walked away, door shut about to open up this bad boy and I get a knock saying he's missing one pound, clowns trying to short change me.Pizza was nothing like I remember, def using cheaper materials, no more loads of cheese tasted really poor.Ordered white cookie dough I wish I took a picture of this embarrassment, just look at what the picture looks like on there website/just eats and I maybe got 20% of that and it looked like they jump shot into the box with the smallest amount of white chocolate and I paid 5 pounds for that. The cookie dough didn't even cover the disposable foil tray!!!Done with fat pizza, hope they go out to business.
S B.
Fat Pizza used to be really good, before covid. No idea what went wrong but at some point everything changed. Pizzas no longer really have any taste, food is cold, garlic bread has a deep fried consistency, and 75% of the time the get the order wrong. I’ve had wrong drinks, wrong deserts, wrong sides. If you go back to them about this their response is to just give you extra points, not a refund or maybe even an offer to get the right item to you. A couple of times I’ve even had the order and been told they didn’t have what I ordered so they just changed it, they had my number but made no effort to contact me and ask what I would actually like as a substitution. I now have about 2000 points across my wife’s and my accounts and we won’t ever use them. Prices have gone up so now you’re paying over £20 for a really cheap pizza and a couple of sides, which if you’re lucky will be the right order and a bit warm when it arrives. Fat Pizza used to be the only place I would go to, and I recommended it to a lot of people, now I’ve deleted the app, stopped the text, and will never order from them again.
Richard S.
Ordered from "Watta Burger" but it seems that's just some new name for these guys as it came in Fat Pizza boxes and even the Deliveroo address brings me here! Misleading people isn't a good way to do business.Anyway, ordered this great looking burger and received something completely different. See the pics, how cheeky is that?!. Crispy fries were actually curly fries (fine whatever, but might annoy some). Missed out a drink and fries from our order too, luckily Deliveroo makes a refund on that easy.It was still OK food and it wasn't terrible, but it really wasn't worth the price we paid as it wasn't the premium looking meal we ordered - the images on Deliveroo show much better food than the basic stuff we received.Won't order again from either of these (same place anyway it seems), complete mis-sell.If it turns out that Watta Burger just happen to be right next door to these guys, and they just happened to borrow some boxes, more fool you for letting someone else put food in a box with your brand on it. But this feels like a sneaky rebrand to avoid the other poor reviews here.Also worth checking Watta Burger's "5 star" hygeine rating on Deliveroo...it's for some Thai place in London. Everything about this is wrong!
Tom C.
Had a fantastic 24inch pizza delivered today!Really quick delivery and tasted amazing!
lewis b.
DO NOT ORDER FROM HERE!!Ordered a pizza, it went an hour past the latest delivery time. We was then told it was out for delivery by the girl on the phone!! 15mins later we was then told she had no receipt her end that the pizza wasnt ordered when it clearly paid for! She was no help at all, no attempt to sort it out!!! Its now 2hrs after we ordered it .. appalling service an absolute joke!!We cant even get a refund as it still says its out for deliver!!
Chris
Do not give these guys your phone number. They have harassed me with texts for about 8 years now after I ordered once and continue to do so even after I block them.Edit: another text today. And if I want to stop the texts I need to send a message STOP to a premium rate number. Why does your company think marketing via text message is acceptable? Should be illegal.
stacey m.
Had a few issues lately. Last week the food arrived cold and burnt. All they offered was points for next order. I ordered tonight, took an hour 45 mins and arrived stone cold and was missing half my order. Customer service is the worst. Refunds are not offered. Barely even get an apology. Never using again
Lauren L.
I am very disappointed with our service with the fat pizza today. We ordered 2 pizzas which had a missing topping (not a big deal), 2 tango ice blasts, strawberry milkshake and 2 carrot cake. The service was despicable! Not only was our food really late the driver forgot our drinks and carrot cakes. We got told 20 minutes for them to turn up and we had to wait 40 minutes! I phoned up because we didn't get the service we deserve. We then had to wait a further 40 minutes for the drinks and the delivery driver tried to charge us even though we paid £52.50 which one the drinks was wrong and filled with loads of syrup my partner couldn't drink it due to being diabetic also we didn't get our carrot cakes and was given one piece of chocolate cake which I cannot eat! I'm very unhappy with this service, we are regular customers to you guys and so disappointed this has happen.Not pleased at all.
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If you have any questions, you can contact Fat Deserts by calling 01702 919011.
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249 customers of Fat Deserts have given it an average rating of 2,3.