Chequers Inn in St Albans

Went for lunch with our two grandsons during half term,a lot of items were unavailable due to non delivery,and also shortage of staff,but we had a really lovely meal, both staff were very professional and polite, and managed brilliantly under the circumstances ,which shows that good reliable staff really make a good pub

Nice drink but needs a good clean lamps ubove bar very dusty all do window ledges

Stopped in chequers whilst getting my car MOT today. And was pleasantly surprised. Was greeted by the manager Daisy who sat us even thou we wasn't booked. She took our drinks order and promptly delivered them. We was then served by the lovely Sandra. Service was amazing. We had steak and was cooked perfectly. Will definitely be back.

Arrived at 6pm on a Friday night to find the pub almost empty; I thought this was unusual until I spent my evening here and the answer became painfully obvious. Came in for a work Christmas meal that was booked, with a deposit, three weeks ago. Paid for two courses, and only received one. I asked them to remove one course from the bill, which they rightly did, but I was still charged £16.99 for one meal of roast turkey, and to say the portion size doesn't match the price tag is an understatement. The price of lager at £5.95 a pint also left a sour taste in my mouth. To the credit of the ladies working that night, they were polite and helpful, but if I can summarise my evening in one word it would be 'underwhelming'.

After being a regular for several years, based on our last two visits we will not be returning. The food used to be great with excellent service and a friendly atmosphere. This afternoon after arriving at 5pm to a pretty much empty pub we received a welcome which didn’t make us feel welcome at all, not even a smile. Our drinks order was taken swiftly by a lovely lady and drinks arrived promptly. We then placed our food order with her but sadly she then vanished. After waiting nearly forty minutes for our food we then enquired twice but after an hour we gave up hope. We were told they were busy with a party of fourteen people which were clearly the priority! We had booked a good week in advance and we were a party of six, so hardly a surprise booking. When the children’s food did arrive my sons so called hand pressed burger was in fact a frozen supermarket burger. This isn’t about “my high standards” according to the Manager, just about a restaurant serving the quality of food they used to serve and serving what’s advertised. We had decided to go back after not such a great meal (Children's food was heated up oven food) as they had just launched a new children’s menu which sounded lovely, so to serve inferior food just isn’t on. The server then dropped the plate spilling half of his meal over the table. The rest of the meals were nowhere in sight and a staff member admitted they had forgotten our order. We left and will not be returning. We had been really looking forward to our family meal but we felt that we weren’t valued customers at all. After so many wonderful meals in the past it was like walking into a completely different place, very empty where it used to be really busy. After a quick look on Trip Advisor and on here, it’s clear we aren’t alone and it explains why it was so very quiet on a usually busy Sunday evening. It’s a shame as we have previously enjoyed some lovely family meals and have recommended friends. I doubt very much The Chequers will be open for much longer in the current state it’s in. The poor manager was lost for words and didn’t disagree with the fact they were serving frozen food and it wasn’t what they were advertising….avoid

Lovely warm environment, hot, fresh, tasty food. Pleasant team of people to look after you. Good selection of drinks. All in all an excellent place to dine out with family! Great job guys. 😁👍

Thoroughly enjoyable Sunday family celebration lunch. Staff were very friendly & helpful from start to finish. Party of 15 and all enjoyed their meal. Sunday lunch was generous & tasty. Thank you for a lovely time.

When I booked a table, I explained about my disabled friend who was coming with, and asked for a suitable table. It wasn't suitable at all. The young waiter did his very best to help though. I ordered the beetroot burger. It was a glutinous mass like elastic. I should have sent it back and asked for something else. It made me ill for two days. The parent company are investigating.

Very quiet, no atmosphere. On arrival the waiter pointed out that due to supply issues they didn't have anything with cheese, eggs etc. We hadn't sat down at this point. Felt this was a negative conversation and he should have waited until we sat down and had menu in hand.

We choose this pub for a meet up of friends who we hadn't seen for 18 months. We were treated so well and kindly by Jamie and his staff. The food was lovely, brought out in good time. Very good portion sizes. We were not rushed away and the staff took time to chat to us and we were made to feel most welcome. We will definitely be coming back. Highly recommend this pub.