Oak Tandoori in St Albans

Terrible service, I usually let bad service experiences slide, but this place? Disgraceful, didn't come to take our order for 20 minutes, we decided to leave and my mate went to pay for his J20, and they charged him £2 for service charge? Utter disgrace, I know how it feels to work in CS, but I had an outburst at the staff, scamming us, I felt like taking it outside, over £2, it's not about the money, it's about how they've scammed my friend like that, I advise to not go here.

Nice restaurant and good food, service leaves something to be desired, food was slow to come out and then you're just abandoned. Got fed up waiting for anyone to come and ask if I had finished so just asked for the bill. Shame could be be good but staff need to wake up and seem like they care. Didn't even get a goodbye as I left as the waiter was too busy smarmying up to one of his regulars...(don't think there are many of them).

Reasonably priced and a large selection of excellent dishes!😊👍❤

The worse most unhygienic place I've been to, shame considering the location. Waiters having ciggies outside and coming in and not washing their hands toilets next to kitchen with soaking floors.UselessNever again!

Staff were rude. They told us incorrect prices then charged more on the bill. Four popadoms cost over £5 despite claiming only 80p each. Promised a discount on drinks as they were out of the drinks ordered however did not fulfil this promise on the bill. Avoid this restaurant at all costs!!!!

The food is pretty good. But beware! When I ordered online I was sent endless SMS text messages. I've now updated my account with a fake phone number and the texts have stopped.

Ordered they called me up saying it hadn't printed off so they needed my address. Called again saying it had been cancelled but they could still deliver if I paid cash. Order still shows as in progress online and my bank has been charged. Feel like they were trying to con me won't be ordering again.

Food has gone downhill massively, used to be pretty decent about a year ago but now its bad. Had a fun experience this evening. Had to ask staff twice for toilet paper as none in toilets, had to ask for cutlery as they brought all the food out after waiting forever and no cutlery, had to ask twice for napkins. Ended up giving up asking for more drinks as we asked 3 times over the space of half hour to be given miserable looks from the waiters. When they brought the food out they handed the plates to us and they were hot ! They just tossed the food down at lightening speed and whizzed off with the trolley before we could question why we had different naan breads to what we ordered! Sorry won’t be returning.

Great food, great service and great atmosphere. There was 3 generation in our party which makes it tricky to find a restaurant that suits everyone but we managed it here. The 'Family special starters' were great sharing dishes to start our evening and every dish that followed was lovely especially the tandoori fish !

Had a bad experience here. When we arrived, the bottom area was full (couple of empty tables due to reservations, we were told) so we were seated upstairs. Our table was broken (the legs were loose so we couldn’t lean on it) and the table cloth had holes in it, but this didn’t bother us too much. However there was an incredibly loud group of 10+ men shouting and making misogynistic comments in conversation, so loudly that we couldn’t have a conversation. The upstairs area is very small and echoey, and we were the only other people in there with them. I felt quite intimidated and uncomfortable as the only woman in the room, and the waiters were ignoring us and catering to the larger group (obviously they were going to spend more). We asked the waiter to be seated down stairs instead, but we were told it was all full. We finally ordered, and while waiting for our food a group of three other men sat near us. Before our food came, they were relocated downstairs to a free window table (we know this because we saw them there as we were leaving) which we thought was very unfair. Once the food came (half an hour later), it was quite bland and the second mouthful I had had a long hair in it, causing me to half swallow it, choke on it and have to pull it out of my throat. Feeling very put off the food, there was no waiter upstairs to notify about the hair. The next time we saw the waiters, they were busy delivering the food to the large group. When we could finally ask for the bill we told them about the hair, and they took one main off our bill. We appreciated this but it was not enough to compensate for the terrible service we had received. I didn’t eat and left hungry and upset.