Souvlaki City in St Albans

Friendly staff and nice atmosphere at the restaurant. They also have a little outdoor space for the warm days. Unfortunately the service and the quality of food was not as good as expected. We ordered the mixed grill, not only it came very late but it didn’t have enough meat, it was mostly filled with pitta and chips. The chicken souvlaki had way too much sauce on it and it was just as bad. The restaurant is very busy overall with take away orders and when is peak time with full tables, the kitchen staff clearly cannot cope with the speed of service. That is understandable, given that 4 cooks are all squeezed together in a tiny kitchen. No wonder why our main course took at least 45’ to arrive. I am no expert, but I can only compare this place to other Greek restaurants I have tried in the UK, and this one is by far at the bottom of the list. They will need to make some serious changes to level up this place.

Nice atmosphere, decent food and staff were lovely and attentive

Absolutely amazing food delivered today and Lady’s on the phone were very polite and rectified a small problem with the wrong delivery.Highly recommend it to everyone and can’t wait to try something else from your restaurant.Thank you very much.

Helpful staff but the mixed grill was just bad. And I mean really bad even by the UK trash food standards.I have been in Turkish restaurants that had 10 times better quality than this.As the proverb goes, "fool me once, shame on you. fool me twice, shame on me." I don't think there will be a second time.Btw, 7£ for the 500ml beer? Really?I only went there because a polish friend wanted to. I regretted letting him influence me. What was I thinking?As you can see from the pictures of the chairs, the chairs are not designed so you can sit and relax while enjoying your food. Two vertical poles are pressing your back and the actual back-support is behind them! Whose idea was it anyway to buy them?Another rather unfortunate thing I just noticed is that the owner responds in a rather rude manner to customers leaving a negative review.Mate, I paid good 💰 for that food and you served me some junk. Just try not to repeat the same mistake in the future and apologize to the unhappy customers, will you?This restaurant would not even survive a year in Greece with this quality. In the UK though, it thrives as a "Greek" restaurant and the owner most likely brags about it even if he/she should either fix it or just close it.On the bright side, this experience solidified my belief that I must never ever go to a "Greek restaurant" unless I have good references by some trustworthy greek friend if mine first. Why would I visit this place before even checking the reviews left by other Greeks (the least to say)?Anyway, enough with my broken 💖 review, I think you all got it by now.AVOID, AVOID, AVOID!(Did I say that I will not recommend this place to any of my 5000 colleagues?)Edit: the staff was NOT WEARING MASKS.

Great food, great service will definitely come back to try all dishes

The food is great but the service was not. We ordered kir prosecco at £ 6.95 each and got half a glass. When we told the waitress it was not right she insisted it was how they served it and she was not the manager. See photo.

The food was exceptional, friendly welcoming staff and generous portions - I wish I had a bigger stomach! This was our first visit and we loved it, we will definitely be back! I was really full but ordered the baklava anyway which as you can see was yet another generous portion! It was delicious! Highly recommend this wonderful place.

Great place for sure. Food is really good and delicious ( the meat was cooked to perfection, desert is just amazing). Very friendly staff and reasonable prices. Was pleased with house wine too - really good. Will definitely come back. Thank you!

Love the food here, however on our last take-away the portion size was shocking for the price we paid. I’m not sure what’s changed. You can’t charge £7.75 for 4 calamari rings. Hopefully this doesn’t last ….

One of the best Greek restaurants there is!The food was amazing, the atmosphere was lovely, everything was really clean and taken good care of.The servers were very friendly and kind, especially Anastasia, which went for that extra mile to offer the best customer service/care I have ever seen compared to any other restaurant.This was my second time eating out in this restaurant, and I can say that this time was even better than my first experience.If you are looking for some amazing Greek food, I would definitely recommend you go and try it out!