Prezzo - Haverhill in St Edmundsbury

Food was good, service very good. Any you can use your Tesco vouchers. Will eat there again.

Very expensive, very mediocre food in a slightly tired and grubby environment. The young wait staff were very pleasant, but won’t go back.

Lovely food although my little ones pasta wasn't very hot still very happy overall with very friendly staff

Worst ever meal, service was not good. Nice girls but untrained by untrained and unmotivated mangers, walking around half asleep and disinterested.Will never go back, £120.00 of wasted money.

This Prezzo has slid so far downhill it's no longer tenable. We had bland, drab, grainy Bolognese, and risotto that was so crunchy it had to be returned. An argumentative waiter contested the number of glasses we needed, which was odd because we didn't care. Terrible food presentation topped it off. At least the risotto return was handled well, and a big chunk was cut from our bill - although we'd have preferred good food and service.

The first thing we were greeted with when we arrived was a member of staff telling us it had been a really tough day. This probably should have been a warning sign for us!We asked for a table for 2 with a highchair. We were shown to a table but we had to get the highchair ourselves.Our drinks order was taken by the most unenthusiastic member of staff. He didn't know what a Pimm's was and we had to direct him to it on the menu. He came back to say they no longer offer Pimm's and that the pale ale I'd ordered also wasn't available. I asked if the other pale ale on the menu was available to which the response was "I don't think so, no".I asked if the children's menu, main course only, would be cheaper than the advertised £7 something for 3 courses. "Yes" was the answer, but upon checking the answer changed to no.The garlic bread starter that arrived was not the one we ordered so we had to wait for the correct one. The calamari starter was wet and soggy and pretty poor in flavour in all honesty.We both went for pasta main courses. Both were abnormally scolding hot, and both were bland with tonnes of pasta but minimal chicken, peppers, tomato etc. We had to get cutlery from another table as this wasn't offered.We finished our drinks before our main course arrived, but weren't offered more until we'd finished our mains.Honeycomb cheesecake is normally a pretty guaranteed tasty desert at Prezzo, but on this occasion it was warm, and the cheesecake base was wet and soggy.One toilet out of service. In the toilet that was available the soap dispenser was hanging off the wall.Old dusty pasta on the floor where we were sat and some sort of old bolognese sauce splashes on the banquette seating we were sat at.Service generally was poor, except for one girl that actually seemed to care about customers. The rest were unfortunately unenthusiastic, unknowledgeable, and unwelcoming. We've been to this site before and had a good experience, but after today we won't be returning to this particular one.

Great service throughout. Professional, kind, polite staff, Great manage ( believe his name is Kerry. ) lovely food, great price and highly recommend. Very clean establishment. Have visited many times without any problems.

I live in Italy and this place was a disgrace to our Italian culture. The pizza was sweet and would remind you of a two day old Pizza Hut pizza. Pasta tasted like it was microwaved and had zero taste. The waiters were polite and nice but the atmosphere was awful, loud music, nosy children, and annoying dinner mates. It was way overpriced. I paid 65 pounds for 4 dishes. Awful. Bathrooms were nice but small and built for people under 5’5. Overall it was very not good

We arrived after a long day's travelling, very unfed, and were treated to a warm welcome and wonderfully kind and quick service.A special mention to Mischa, who served us, but everyone we had contact that evening was tremendously helpful

Nice Italian food with relaxed ambiance. Cocktails taste good. Lots of space to sit inside and outside. The coffee and tiramisu were not the best I’ve tasted. Friendly staff. Ideal for lunch breaks and dinner. Not crowded during week days. Being close to the main bus stop is a plus.