Asda Cafe in Stevenage

So I go into the store to get some lunch at the cooked section. I order some Chinese chicken drumsticks. I get home and sink my teeth into it only to taste a firm chewy chicken. When I look the chicken is raw. YES RAW!!! Blood oozing. So I ring up the so called customer service. Not interest in the slightest. I had a few days of being unwell. No one gives a dam. I’m just glad my pregnant wife did not eat the chicken. The most unprofessional company I have had the misfortune to deal with. All they were interested in was discussing with the store and making sure it gets looked into. Not concerned about me full stop. Such a bad experience. Legal advice next step.

I visited this branch yesterday and not been able to find the products I was looking for asked a member of staff who was picking a customer order she immediately stopped and said she would show me where they were she even checked the use by dates and explained the way the shelf was stacked, sadly the only thing is they put the vegan version of a brand along side the meat which caused some confusion as the packaging is the same apart from the word vegan so if in a hurry you could pick up the wrong one in error

Appalling no condiments lack of food always out of stock most items. Ask for cheese and tomato toastie get one with cheese with tomato purée barely toasted which is and tastes like a pizza. If I wanted a pizza I woulda asked for a pizza. Waste of time and money pretty sure il get the squirts later

love this shup. make great fud for my 4 kids and i. keeps me full and my husband alfie loves investigating the place. God Bless u all

Dear manager of AsdaI'm writing this to you as I'm one of your regular customer one day I tried to buy a cooked Chicken from you hot food department and one of your staff which is her name is Carol she had that grumpy face on me, my brother also told me about her that she was extremely rude with him so please I always goes to Asda happy and I would like to stay happy, thank you very much.

The asda ace cleaner used a machine clean carpet but had no signs up for safety plus the store is dirty as. Floors never been cleaned as marks every were plus the self scan tills are covered in dust same as windows at front store. Toilets are disgusting with floors dirty.

Just received the online shopping order at 8pm.Over half the fresh produce goes out of date the next day.Sent it all back... what a waste of time.Will not order from here again or recommend.Plus the driver was miserable!

Huge Asda and also a petrol station in front. Great options to select from so many products and food items. There is also a decathlon inside which is great. You can also shope clothes and school uniform here. Bakery and fresh cooked food is also available.But this is a nightmare for quick shoppers as it's so huge you cannot find the items you need in short span of time. Also the queue for billing is annoying. Apart from this everything seems fine.

Sapphire on the scanning desk misplaced my shopping items scanning them more than twice to trigger a service check. She then said how she was going to reset this as it was her own mistake then didn’t do this doing it to more items which I called her upon. I didn’t complain at first as it looked like she was new but the service I was experiencing was beginning to become ridiculous when she started sniggering and being rude. she then began coughing all on my shopping aswell as not sanitizing when touching my whole shop to which I then Asked to speak to management as of her unprofessional and unhygienic behavior towards customers and the manager directly witnessed this too. She clearly weren’t abiding with the lessened COVID 19 restrictions in place for in store customers. Asda need to do thorough checks on their employees and employ people with the correct attitudes to working. You cannot act like this Face to face in-front of customers if you are a customer assistant.

Store with an extensive range of products. You can get so many things here, including clothing, shoes, accessories, electrical items, home decor, general shopping and more, with most reasonably priced.There is a Decathlon store attached and Asda have a dedicated pharmacy and opticians section. There are also counters such as the bakery, meat, fish and pizza. You are also able to pick up currency from the travel money section. At the entrance there is an express diner area, should you wish to stop for something to eat. Overall, a very pleasant shopping experience.