Domino's Pizza in Stevenage

Dreadful service. Ordered 3 pizzas with extra dips at 6:15pm on Thursday 3rd February 2022. I got updates via the Domino's tracker app, at 7:17pm the tracker reckoned the pizzas had been delivered. Call the store and asked where they were. Their response we have made a mistake updating the tracker at our end, the pizzas are on their way. 7:36pm the driver comes, he arrived with one pizza and the dips. I said where is the rest of my order? He had no idea, he said you need to call the store to arrange delivery of the other two pizzas. I sent him away with the one pizza and dips. Phoned the store again and was told the are having issues with this particular driver and this is the 4th time he has done this. Not entirely sure what that meant, any how, I asked for 3 fresh pizzas and the dips and to get them to me promptly. 8:11pm a different driver arrives with the complete order. All of it was luke warm, I say this loosely as it was boarder line stone cold. I suspect the pizzas delivered were all of the original ones prepared at 6:15pm. I may as well have opened my front door at 6:15pm and thrown £30 odd quid into the wind. All the pizzas had to be put into tin foil and reheated in the oven. A takeaway is an expensive luxury that requires the customer to do no leg work for their food. This entire experience was a complete shambles. I'll be calling back today to request a refund.

I ordered a Pizza from here to be delivered to my home and 5 min later they said we don't have delivery after taken my money, which is on their website it says delivery available they ask me to pick it up with delay

Good pizza takeaway, not to greasy, and while not the cheapest, it's tasty stuff. Very clean and they deliver on time

From the last 5 visits I have been there, only once I could get what I wanted. Other times the system is down. I'm done with that place.

All round poor. Not sure if new management or staff but has really gonna downhill last few months. Pizzas definitely getting smaller, less toppings and a nightmare to get through on the phone.

Worst service I’ve had from a Domino’s store, unable to contact them as they wouldn’t answer the phone, pizza turned up 2 hours after ordering and was stone cold, their app said it had been delivered an hour earlier 😡😡

Best pizza in the town. Ordered in store on a busy day and waiting time was acceptable. Really nice staff, helpful and by the look of it pretty hard working. Pizza was flawless, nice, and tasty. Their cookies are amazing.

I ordered my pizza at 8.30pm and its not here yet 10pm, says its been delivered and can't get them on the phone, this is the 2nd time this has happened. Won't be ordering again which is a same cos they do good pizzas

Ordered pizza on the 21st when I was at lister hospital. They called and said they had no driver and will refund. I have not received a refund and they don’t answer the phone.

The delivery was late and they forgot to put the stand on the pizza so arrived squashed and cold. Not very happy about the whole experience.