Happy House Restaurant in Thurrock

Absolutely horrendous!Staff was extremely rude.One of the staff rushed my order and didn’t bother giving me options of how I like my food (spicy or plain which is usually spicy ). And it looked very different this time. It was plain fried rice which I never get.I tried explaining it to the staff who works at the front. She had no patient with me. She didn’t refund me or bother to give me an option to remake the food. She said something in her language to her friend thinking I didn’t understand. She was talking behind my back. She also said she doesn’t need to give me any options because I should have known. Irony is she works at the restaurant who knows the menu inside out.All the staff are kind except that one staff who works at the front. Not sure if she is new.Unfortunately I am never coming back to this restaurant. Disgusting behaviour towards their regular customers. No one should be treated like this. We live in a respectable community and I lived here for a while. Never had an awful customer experience.

Fantastic food over and over again. Normally eat in the restaurant but have recently had takeaway and still fantastic quality. Friends we have taken to eat in also say it is the best Chinese food they have ever eaten. Staff really nice and polite and excellent value for money. Would not get my Chinese any where else.

Amazing place, best Chinese for miles. If you love satay sauce, then this is the place for you!

Ordered Chinese last night from here as I have done before. Since it has reopened all I can say is how disappointing it was. First off it was expensive for what you get. Most Chinese takeaways round here you get rice with your curry. Ordered and paid for a large chicken fried rice for my two kids to share yetIt was the same size as my egg fries rice. Beef curry was so chewy that I couldn't eat it. Roast pork chowmein tasted horrible. Chicken balls were chewy too and even the chips were rank and some not even cooked properly. Spent over £35 for a disgusting Chinese. Wont be ordering from here again.

We usually do take out as we live 20 minutes away but tonight fancied an eat in and we were not disappointed. Lovely meal as usual with very accommodating staff. Extremely good with our little man. Thank you

Never had a bad meal from here. Friendly staff - quick service. Highly recommend chicken curry!

Definitely the best Chinese food i have ever had. We normally have a take away and it arrives quicker than they say. We also go in for a sit down meal. Big portions and really friendly staff. You must try it.

We hadn't intentionally visited here we were going to another restaurant which was shut. We passed this on the way home and decided to give it a try. It's clean the food is hot an fresh and the staff were very friendly. I would definately recommend this as a place to go and I'm sure we will visit again in the future.

Service was brilliant but food.... starter was bitter as was little burned. And main meal was more on sweet side than salty But had good experiences in past, seems like cooks have changed.

Had a takeaway from here as it was late and others were closed. The restaurant was empty so the order was taken quickly and food cooked straight away. Very much usual Chinese fayre at a good price.