The Haywain in Thurrock

Had a late lunch at the outside seating in the afternoon sun. Both ate from the main menu to benefit from a discount voucher. I had the spinach & ricotta cannelloni with fries & garlic flatbread, absolutely gorgeous! So creamy & tasty & decent portions. My partner had rump steak & fries, all thoroughly enjoyed. Shared a tasty brownie with icecream for dessert too. Great service & would totally recommend this place.

Absolutely shocking service! Seated and neglected. Everyone around us were being served. Table reserved for 9am. 10.10 still no food! Food was average, I’ve complained, in the waitress defence, she was trying to hurry the chef but shocking poor service! We won’t be returning!

Went here with my wife for the lunch time menu.2 courses for 9.45.We both had a steak, and then pudding.Absolute bargain! Tasted good, and our waitress was really friendly, and happy.

I was staying in the Premier Inn next door, I stay in these places all over the country for my work and use the attached restaurants so I would say I have a good handle on what makes a good one, I do have to say that this particular prem Inn and beefeater are way up the list in my top 10. The rooms were quite and the food and service in the restaurant was excellent. I would have no problem recommending this place.

Seated straight away at a nice table. Waitress was attentive and welcoming taking our drinks orders and giving us time to chat and look at the menu. Food came out hot and well cooked. Had only a childs ice cream for dessert as was full from the meal. I would recommend this place especially due to the staff.

A great place to take all the family. Plenty of room. The staff were very polite and helpful and the food was excellent. We have just found another great place to eat. Plus we get the 40% off vouchers in our email, which helps.

Anne was a superstar. A really friendly and helpful member of staff. Immediately you realise that you have met a one in a million person here. If everyone had the interpersonal skills that she has the world would be a better place. Should be a customer service trainer rather than a waitress. Thank you for making my night

It was a Friday lunchtime. A fairly busy service and the staff were friendly, attentive an helpful. My sister has a dairy allergy and they made sure not to provide anything that she could not eat.Busy but the best Beefeater I have been to for some time.Well done to all.

My son and myself had steak which was very good and cooked to perfection as per our order. My wife had a vegetarian dish (yes I know Beefeater) which she said was very good. Service was a little slow, but it was New Year's eve, so not a problem, staff were friendly and helpful.

I Ordered a stake for lunch and was told that they had run out of the malbec sauce. Which was ok so I had a beef dripping sauce. When it turned up I was extremely disappointed. The stake looked under weight. There was no cheddar and caramelised onion brioche. When I complained I was told that they have run out so gave me a onion ring instead. I had a warm mushroom (not cooked) and a 1/4 of tomato on some wilted lettuce leaf’s. The hole thing looked nothing like the picture and was very very poor the steak was cooked well but that’s all I could eat. I know they are now part of a big chain now. Miller and Carter Harvester Toby Carvery et cetera. I’ve noticed the Quality of all of them has gone downhill dramatically as they all use the same suppliers now. It’s such a same as I regularly use them all but have started to go elsewhere now as there’s so many other places out there that are so much more better.