Jurys Inn in Edinburgh

My stay was much less enjoyable than I expected. We found that the hotel messed up our bookings and we ended up with different bed arrangements than we asked for. My duvet sheet also had a mysterious brown stain on it when I first arrived, this paired with the black stains found on the towel, it's safe to say I wasn't impressed. The wifi cut out for 2 hours each day during peak times when it was needed and the AC pretty much stopped working after the first day. I haven't even mentioned the construction outside the window, granted there's not much the hotel can do about that but when combined with everything else, it was an appalling experience. The couple saving points for this hotel are it's location and price, situated right next to a main station in Edinburgh with relatively cheap prices. Even still, the quality wasn't even up to the standard of those cheap prices. Very. Very disappointed.

Wonderful hotel. Centrally located within walking distance of many attractions, shopping and restaurants. It is also very close to the train station. The hotel staff is very pleasant and accommodating.I arrived several hours before check-in and they stored my luggage for me so I could go on my guided tour unencumbered. They had a lot of choices for breakfast and I would recommend this hotel to anyone who chooses to stay in Edinburgh.

Great hotel , fantastic breakfast , rooms very clean and tidy. Situated in ideal location for the train station , bars and shops. Everything is in walking distance. Buses to airport are about a 10 minute walk from Hotel. Highly recommend

Very comfortable rooms and the hotel is easily accessible and just opposite to Edinburgh Waverley station. That means you do not need taxi service.Staff were very friendly and nice. Special appreciation to Daniel and Elena.

Unfortunately, this chain's breakfast isn't great for food allergies. Their allergen information is in a binder in the breakfast podium, one page per food item. Not a fun way to identify what might be safe. Gluten free products are in the kitchen so you have to ask for them. The binder's information was not up-to-date for the GF bread leading to a scary allergic reaction our first morning. The buffet style hot food has a row of plates to rest serving utensils in front of two rows of food, with eggs in the back row increasing contamination potential. I highly recommend this chain visit a Marriott residence inn (we stayed in Kensington) for an example of how to improve. A sign with easy to read allergen information at each food station would be a better methodology, less stressful for guests and perhaps the visibility would increase staff awareness so that the information stays up to date.Bathroom was small and dark. Everything else was fine.

The hotel was clean and tidy. The room decor was actually quite nice and the beds were very comfortable, although the pillows were a bit awkward. 1 wasn’t enough, two was too much. Nice sized TV, plug sockets beside the bed which is great. Many hotels don’t have that now…..why?? The location is also fab with some really nice views and shower was very reasonable, power not a problem.However, that being said, I was woke up at 04:30 by traffic and noise outside and couldn’t get back to sleep.The food…….. well for dinner I had a burger and chips. The chips were the most inedible chips I have ever tasted in my life. They were rock solid, stuck together and basically all crisp and no potato. They really were the worst chips I’ve ever had. The burger was tasteless, dry and the bun was beginning to harden. Nice coleslaw, although it was really a salad. I do wish when people advertise coleslaw they serve you coleslaw, even if it was nice.Breakfast was exactly what you would expect from a low - mid budget hotel in a city centre, overcooked sausages, cardboard bacon, eggs that resemble rubber etc etc, no shock there. Although the hash browns were terrible. Someone needs to advise the chefs how to cook potato based options.Staff were relatively friendly and helpful.This hotel is ok if you fancy a reasonably cheap night, the decor was actually nice though. You get what you pay for and this hotel is reasonably priced in a great location so I got what I expected, except those chips they really were abhorrent.

We had a wonderful time as a family of six staying in the Jury’s Inn. Staff were attentive , friendly , kind and went the extra mile for us during our stay. The rooms were very comfortable, spotlessly clean and everything was finished to a high standard. Staff were so understanding when our ferry was cancelled, they were able to accommodate us for an extra night in the same rooms.We enjoyed breakfast each morning with a wonderful choice of food, cooked breakfast and continental breakfast which was of a very high standard. All of the staff who served us at breakfast were fabulous but I must mention Oliwia who went the extra mile in kindness to our family. She brought us extra gluten free toast and water.Staff also filled up our water bottles for the day before we left which was very much appreciated.We have stayed in Jury’s Inn before and again haven’t been let down.We will definitely be back soon. The Roberts family

The Jury's Inn is in a perfect location very close to Waverley Train Station. The hotel staff were very professional up on arrival and we were allocated our room very quickly. Our room on the 5th floor had a lovely view it included a wet roon with a shower it also had a fridge in it which came in handy. It was a very modern room. I'd highly recommend this hotel to others 😊

Very clean room and the breakfast was excellent with plenty of variety. There was a bar but it was a bit expensive. The Jurys inn was very close to the city centre and train station. We enjoyed our stay.

In standard double room lucky that our room was ready on arrival. Clean and spacious. The "rainfall" shower is amazing. Only downside was the view but not the hotels fault. Lady checking us in was nice too and very helpful to the couple checking in before us