Double-up Chinese Takeaway in West Lothian

Possibly the worst customer service ever. I called regarding a missed call to be told the order hadn't even left. Call the number back no answer so called the shop. Well hello you again with the worst attitude I've ever met .. hun don't bite at me and tell me my order will be cancelled without looking at your own attitude towards customers hun I've already called ... regular customer here F$$k youFoods decent ... your girl answering the phone is a disgrace

Wonderful, wonderful, wonderful. We are regular customers and have never been disappointed, the food is always fresh, tasty and hot. Extremely highly recommended

Foods lovely, but could do with a good clean

We ordered for food and they cancelled with the reason that they could not get hold of us. On calling the pick up was " what" really unprofessional. She then said that her driver had gone home. We had children waiting for the food. Really rude people. Customer service is a disgrace

Don’t order a boneless munch box there is a tonne of salt added to it. Customer service is disgraceful!!!!

Good place to get a Chinese. Never had a bad one.

Customer service shocking ordered at 10:45 called them to see what took so long and was told on way never arrived and the woman on phones attitude stinks , had to phone next day to get full refund won’t be back , due to her attitude ,

got a casual kebab from this place the usual order i do, came with grease falling out the side and kebabe falling out the side looking like a lightskins foof. was then on the toilet all night with my bowels ejecting what looked like shreks swamp water, ready dissappinted wasent even offered a refund, never EVER ordering here again

honestly fell in love with the food and the customer service was a fantastic 10/10 the man was a lovely little delight to speak to defo would like to order in person again ;)

Customer service was awful; when I told them I had chicken and ham in my Spanish omelette; with no warning; I was told that’s how they do it; it went straight in the bin; I couldn’t eat it due to religious reasons. They put the phone down on me twice; this was the owner of the business; saying he can’t understand English; when I could understand him. Our food took 1 hour and 30min to arrive and we were getting it delivered in livingston. The chilli pepper chips were soggy, never order again; won’t eat from here even if it’s free food. They wouldn’t refund me either; or refund some of it, never again. Would give no star but so it can be seen here; gave one star.