Prezzo in West Lothian

Painfully slow service!! Took 50 minutes just to get one drink and a main, the place wasn't even busy at all, it was dead. Staff looked miserable and seemed more interested in chatting to each other than actually getting orders out, the amount of times I heard the bell ring before any of the waitressing staff could tear themselves away from each other was a bit much. I was going to order dessert until someone thought it was a good idea to sit a family of four right next to me, I don't understand this logic when thee were plenty of empty tables, if it was busy it would have been less annoying and there was hardly any space between tables where I was sat so I was unhappy and just got the bill and wasn't in the mood to wait another twenty minute just for dessert with a family of four just centimetres away from me. Wasn't even asked how my pizza was, I thought that was just basic manners and etiquette that should be expected from waitressing staff.

Visited Prezzo due brief visit in Edinburgh. It looked really great on the photos so decided to give it a go. We turned up in restaurant on time and waited 5 minutes to be welcomed as front of the house keep disappearing to sort someone else out.We have been seated at the small table, when having booth booked online.The atmosphere overall was really loud and we just felt ignored, on the couple of occasions we had to stand up and go to the bar to ask for service such as drinks.The only good experience during our visit was food. Really delicious and well made.We’re disappointed with our visit and hoped to have better time.

Food is quite good but I'd expect Grande pizza to be sufficient for a 2 persons meal. It barely fulfill ones stomach.Staff is turbo slow, waited 15mins between receiving receipt and waiter bringing the terminal.

Saturday lunchtime, so so slow. Watched others arriving after us, being served first and leaving way before we got to.Pizza not as good as other places.Mozzarella had a skin and was almost frozen inside. Has it sat in the freezer with no liquid around it?Won't be back, so many other great places to eat in Livingston.Staff were polite.

Booked for a meal today. Prices have gone up at this restuarant. To start with one of our group asked for a pint of lime and soda. Waitress said they didnt do pints but could give us 2 glasses of lime and soda at double price, this would have been £7. I ordered spaghetti bolognese it came in a deep plate full of spaghetti with the smallest amount of bolognese. Would have been better if there had been less spaghetti and a decent serving of bolognese. I did complain and managed to get this removed from the final bill. On the plus side staff were nice and helpful. Wont be back though.

Sorry wasn't there? Star rating means nothing please ignore.. All I can say is the restaurant looks lovely but I've never been there for a meal.

On holiday in Scotland, drove 30 minutes out of our way to eat at Prezzo. When we arrived at 5.45pm we were told they couldn't give us a table until 7pm despite the restaurant not even half full. We were told it was because there was only two staff on and they couldn't keep taking on more customers! Not good enough Prezzo.

Staff 5/5 - Cannot fault the waiterEnvironment 5/5 - seating and lighting is fantasticFood 3/5 - adequate, borderline nicePricing 1/5 - horrendousPlease don't be fooled by the photos. The price does not justify the taste at all.Even with student discount I was not happy with the money I was charged - I will not be returning.

Great restaurant been going here since it opened pretty much!!!!Staff have always been really good but they changeover staff far to much, which is a shame because as you get to know all the staff they change!But will always continue to go here 💕

This is the smocked salmon pasta without salmon. Just mashed tiny bit salmon though. That's was the worst pasta experience I have ever had. Lucky enough they didn't charge for it.