Golden House Chinese in Glasgow City
Where is Golden House Chinese?
🏠 485 Aikenhead Rd, Glasgow G42 0PP
Opinions
lynne m.
ordered at 9pm and its now 11.10pm and still no delivery and they close at 11. called at 10.30 to be told it had left . now cant get an answer . quick to take money through just eat . over 2 hrs wait .
John R.
The food is absolutely brilliant and if you want something special mate they will do it it is all fresh and if you want a home delivery they do that too I really really recommend it to you on John richford 🙏🏻
Austin S.
Ordered a Chinese tonight. One mixed meat chow main and chicken and tomato with fried rice. They sent out a vegetable chow main by mistake.When we called to inform them they got the order wrong, they asked us if it was okay to just have the food we have.... we said no as it is not what we ordered.... so they said they would send out the correct food. All sounds good to me... well....When the delivery driver came back, who I must way was a really nice guy, said he was sorry and had to change us an extra £1.30 for the order.Now when you make a mistake with an order, and it results in people eating at different times, I thought it was rude to change an extra £1.30 if I am honest. They also took the original dish back. I hope they won’t be reselling it as it looks like they will pinch every Penny along with poor service from the shop staff.Also just to add, it was a pretty bizarre looking chow main and I can safely say I will not be ordering from there again.Very disappointing all round.
Maggie M.
WOW! Had the most amazing meal from here tonight. Ordered through Deliveroo and it arrived 15 mins earlier than expected, was piping hot and was fairly priced comparing them to other local chinese restaurants. I love a special fried rice and wantons and these were the best I've had from anywhere! I would definitely order from here again.
Scott M.
Took an hour longer than expected. Phoned to tell us - Government restrictions preventing collections are causing problems. Fair enough. Pretty rude though.Food arrived, portion of fried rice missing. Phoned again. Rude and unhelpful again. Offered a free fried rice next time. As if there will be one.Kung Po was terrible as well. Avoid.
Lisa M.
Absolute joke of a takeaway!Waited over 4 hours for my order. Went down to them & they said the driver had just left with my order so i went home and waited another 40 mins. Went back down to be told my order had been cancelled!! Certainly hadnt been on my end! So they said theyd make me fresh food in umder 15 mins so i waited! Expected me to leave without so much as my delivery money returned!Finally go to plate up my food & its the wrong order!!!Might i add when i went down after phoning 40+ times only to get a busy tone, their phone was OFF THE HOOK! clearly just ignoring their angry customers!Id understand if they had at least warned that it would take that long but the delivery time they gave me was 19:35 ... i recieved my incorrect order at 22:40!!! Absolute disgrace!!
Brian M.
Ordered on just eat. Took my money waiting for order to be confirmed by the restaurant. Told me order not here, told me order again. Would have cost me more cash. Guy on phone was rude and unprofessional shocking stay clear of this place.
Pauline W.
Total joke of a Chinese... ordered a take away which they got wrong (fair enough mistakes happen) called them to tell them of their mistake I got hung up on 1st time then called back the lady didn't even wait to hear my flat number before she hung up again, I then had to wait over an hour to receive the right sauce for my meals and then they expected me to pay more delivery and refused to let me speak to the manager. They won't get another penny from me
Ross H.
Love the food from this place but they have buggered up the order too many times. When we called up to complain that the order was wrong, the guy said he would call us back but didn't. We had to call back and the lady on the other end said it would be 40 minutes to get our missing items. We asked for a full refund as that wasn't good enough. She then said she would get it delivered in 20 minutes instead of refunding. They weren't apologetic which is beyond ridiculous.
Jane M.
Ordered food at 11pm...said half hour delivery. The guy called me several times...he got lost. Eventually at just after midnight he said to come and meet him 3 streets away from.my home to collect food. His English was very.poor and i could barely understand him.As a lone female why would i do that at that time of night. What kind of place is this? Why on earth would i do that at that time of night? I have a good mind to report this to the police. I may just do this. Who does this person think he is to do this to someone. I would never use thisPlace again or trust any of their drivers. Absolutely appalled to think that some vulnerable female may go and meet this driver. Avoid at all cost
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Yes, Golden House Chinese offers delivery services using Deliveroo.co.uk and Justeat.co.uk.
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If you have any questions, you can contact Golden House Chinese by calling 0141 423 7625.
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In Golden House Chinese they specialise in chinese cuisine.
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45 customers of Golden House Chinese have given it an average rating of 3,6.