Beefeater Newhouse in North Lanarkshire

Nachos and mocktail were yummy. Slightly put off my the managers initial attitude that we may not get hot food when it wasn't overly busy due to a large table about to order. Was a strange comment for a dining establishment. However we got something quick and easy which we really enjoyed.

Not been in here for a long time and certainly will not be back, went in asked for a table for two we were asked if we could leave the table for 7.30 pm ( we had not booked a table) it was 5.50 pm on a Saturday evening, yes no problem we were only wanting a main meal so could be in and out by 7.30 pm. We were seated and asked if we wanted drinks, which we gave him our order. The drinks arrived 5 mins later then from 6 pm onwards the table next to ours had their plates taken away had the table wiped,got more drinks and ordered desserts and they were brought to the table and then the bill and table cleared all the while we were still waiting,we finally at 6.45 as for the bill oh yes I will get the bill. The server asked did we have a meal as only the drinks on the bill advised no food as servers never came near, they saw us sitting but never came to our table. Server advised you should have shouted for someone to take the order, I didn't come here to shout for someone to come take my order I would like the bill and leave. The server said sorry and gave us the bill he apologized and said that he would sort the bill. Thank you this gesture much appreciated but service was shocking.

Not a brilliant menu but OK if you like your generic fish n chips or a burger. Asked for a pint of soda water and lime, no ice please. Got a piddling wee glass full of ice which only diluted the miserable wee drop of lime cordial even further. You charge like the light brigade, so at least buy Roses premium lime and stick in a generous dollop, miserable gits.

Usually enjoy meal however this time it was absolutely disgusting. Out of 8 people there 4 meals were stone cold. Three were returned one person didn't want to complain about their mea lso didn't return. Meals came back pinged to heat up and as such then sent back like rubber and inedible If you can't cope with too many people don't take bookings. It was my dad's birthday and it was ruined . Get a new chef and a new microwave otherwise I wont be back for a while. The other thing that disappointed me was charging full price knowing we were disgusted with the meal. Shame on you. Waste of money.

Fish and chips were not nice. My son had steak it was delicious. Starter prawn cocktail was really good. Service good just avoid the haddock.

I have had better experiences. Matradee didnt wear a mask . Food was nice but the paper at the bottom of the chicken platter is not a good idea. I had to keep picking bits of paper out my mouth as it stuck to the chicked and coleslaw . It rather spolied the experience

Lukewarm, mediocre quality and overpriced food. Service was slow and a bit surly, which is honestly not a problem if the food is tasty and warm.I'm not being picky here but as an example the mixed grill at £17.99 was horrific value for money the portion was exceptionally small and Im not particularly greedy 😂, the quality of meat was worse than a breakfast pack from the supermarketThe meal for 2 adults and a kid came to about £60, I honestly wished we had just went to burger King.

Prawn cocktail was amazing, fresh and plenty of prawns.Steak cooked to perfection. Def will be back

Was nice and relaxing few things wasn't available on menu at time but what we had was lovely wine was nice aswell

I hated. From the begining to the end. Unfortunately wasn't pleasant my time here. Staff used to be very nice and the food great but wasn't this time. I felt so sad and stressed that i payed a lot for a meal and after i went to Macdonald's to finish my day. What a shame.....