Caffe at the Shores in West Dunbartonshire

Had the best customer service I've ever had in any cafe ever, each member of the team greeting customers with genuine friendliness and warmth. Added to that I had THE best breakfast roll ever!! ( Bacon & Egg) thouroughly recommend this place if your down Lomond Shores way.

This has to be the worst place for food. I am waiting for over half an hour already for sandwiches but no sight of them...

It’s ok.

Coffee and cake was fine and the Girl serving was very pleasant. The Cafe itself was as lifeless as a Morgue. The lack of background music really made the place feel like a sad place to be.

Went to Lomond Shores on 27th August. Sign in cafe saying wait to be seated so we waited and waited. There were 3 servers behind the counter and a large number of empty tables inside. We were totally ignored so left after 5 minutes and went to the Zest Cafe next door, where the service was prompt and the scones were huge! Not the first time there's been issues with this cafe. They obviously don't need the custom and their customer service is non existent so will never go there again.

Not very impressed. £5.95 for 2 slices of wafer thin white bread with some Tuna Mayo! Rip off. Service was slow too. Seemed to be plenty of staff but had finished our coffee before our sandwiches came. Won’t be rushing back.

Cannot fault it. I got various ice creams from the front of shop ice cream trolley.There was a range of flavours and tasters was offered!The scopes were large and the ice cream lad was friendly and helpful.Good quality ice cream, good portions and fair value for money.

Food is simple and well cooked flavours are really good. Their portions are generous. I will definitely be back again. Thanknyou guys!

Whilst visiting Loch Lomond National Park and Balloch Castle we visited here as the eating options were limited. From the start the cafe was an arena of chaos. There were no social distancing and people were running all over the place. We had a group of 22 people and they were unsuccessful in both taking our orders properly and seating us. The staff were utterly rude and unwelcoming and behaved us if they were giving us free hand outs despite us paying ridiculous prices for a sandwich!The food was mediocre, nothing wow for a sandwich and nothing I would pay £5.80 for! If your in the area best avoid and try the fish and chips shop near the car park.

The staff here are really lovely! We needed to feed my baby sister and it was approaching closing time but they were very understanding and weren't rushing us out at all. They have very nice sweet things to go with tea and coffee.There is a modern interior and outside seating available as well. I would highly recommend this cafe to anyone. The menu has a wide selection of lunch items and there are lots of soft drinks and some hard drinks. They also serve Thornton's ice cream and sell Thornton's chocolates.Card payments and contactless are available here. Reasonable prices on items as well.