Costa Coffee in Barking and Dagenham

If I could give zero I would. The cashier was very rude and didn’t give us the pastry then we had to go back and she claimed we didn’t ask for it. She gave us a dirty look when we asked her to print out the receipt. The place is very dirty and the staff members are very slow. I was waiting for my coffee for over 10 minutes

I went to this costa today at around 5:23pm today when two female members of staff were working behind the counter together. I am unsure of what their names are, but I was with my sister and we bought the same drinks, but we did not order or pay together. My sister was served by one of the girls and I was served by the other (seeing as we ordered separately) and when I went to collect mine after my sister had collected hers, one of the girls accused us for lying about getting two drinks separately. This was because the girl who accused us served my sister and asked if she wanted two after seeing us together, to which my sister refused because I was to be paying for my own. After accusing us of lying, she gave me the drink which I DID pay for and we showed the other member of staff (who served me and somehow forgot she had served me within that short period of time) our most recent transactions to show that we had both paid for our drinks. After showing one of the staff our recent transactions which we had no obligation to do, she waved us off rudely. Needless to say, customer service was absolutely awful, and the drinks were not made well. If I could give 0 stars, I would.

Served cold caramel latte. Almond cake was not fresh at all.You need a strong teeth to break that cake. Will not recommendThis place at all. It’s so dirty place to sit and eat. Will never go there again my advise avoid this costa if you can.

Nice to have a Costa right next to the station. The staff always seem friendly, however sometimes they looked and sounded like they didn’t know what they were doing. On a few occasions I’ve done my order but they didn’t know what it was or how to make it. I had to explain on 2 different occasions now to make porridge?? Even though it says on the box.Also the chairs aren’t comfortable in this branch. There is no Wi-Fi and they don’t use air conditioning so it’s always boiling in there. Also the prices for very basic drinks are extremely expensive. I only ever come here if I’m in a rush and really need to grab a quick bite.

I visit in the morning before work occasionally and the lady remembers my order, it's a very busy shop at that time of the morning so you can be queuing a while but that's beyond their control. It honestly makes my day better going in here and seeing her as she's always really kind even when they're busy, I need to catch her name so I can add it to this review!I think sometimes the newer staff can cause a bit of a bottleneck at the till which is my only complaint and to be honest not a big deal because everyone's got to learn!They've got a nice selection of vegan cakes and drinks, as do most Costas.

Horrible service, these girls don’t make any orders just keep you queue and wait, a middle age white women not in mood to work at all when I told her very politely that I been here queued for long time can I order a cup drink now, then she just turned around ran away. If you don’t like your work just go away don’t bring your rubbish attitude to your customers, not want come for cafe anymore just ruined your happy mood from morning.

good place to sit even u r lonely or with someone . spent sometime while reading a book

Quite attractive inside, very tempting selection of cakes and a range of drinks. Wifi provided which is useful. But, what is really scored on my memory about my recent visit here is the disgusting toilet, I thought I was going to pass out with the pungent urine stench when I opened the door: disgusting! Urine all over the floor.....The price of Costa's drinks keeps escalating, even a mini latte (smaller than a 'small') is £2.65 now, very expensive for a average-tasting small-sized coffee (the 'cost price' of the ingredients is about 20p!): better-tasting lattes usually available from independent coffee shops.

It was really nice visit, specially love to try Chai Latte. Ohhhhh taste was really nice, it’s mean staff know better how to make. Customer service was good 👍. The staff was really helpful. Place was really clean. As Costa located heart of barking. Just opposite side of barking station. So staff really friendly as they know what customer want. I highly recommend everyone.

Just ordered from here for the first time last week. The drink I had was great and the bacon bap was too (I wasn't expecting them to toast it, but I was pleasantly surprised when they did).The one problem I have is that Costa is so expensive. For just the small drink I had, I payed over £3. I would love to come here in the mornings on my way to the bus stop, but I would not do so often