Asian Restaurant in Brent

We went for lunch today and the service was really great. A girl with glasses sat us down and greeted us with such a big smile on her face! (We forgot to ask for her name). Fin served us and he was quick to take our orders and super polite. Never used to pay any notice to the customer service there before but it’s improved a lot!! Great stuff, thanks guys

I have just left this branch today wondering if the management here has lost the plot. We waited nearly 40 minutes for the waiter to collect the order even though the store wasn't that busy and when he finally brought the plate he had put the side serving on top of the food! I left to look for a different restaurant but couldn't believe what I saw. Waisted precious time too.

Great food. Please stop serving textile fibers on the coriander

Poor customer service... completely ignored by multiple members of staff as if I was invisible...with that in mind I felt it was prudent to spend my money elsewhere.A simple, "Hi, we will be with you in one moment." Would have suffice.

Really well done to all the team. Was busy yet very safe and friendly. Waitress said was short staffed in the kitchen but honestly you could not tell as all diners were happy and no complaints. Top service

There was already a small queue forming at around quarter past twelve on Saturday, but we were seated very promptly. I was pleased to see that they had implemented social distancing measures, so we had lots of space and barriers separating us from other parties.I ordered Shu’s shiok chicken, which was quite flavourful. It had a slow, warm heat to it, but tolerable for someone who can’t really take spicy food. My only complaint is that the rice seemed to be either overcooked or poor quality because it was stodgy. I tried some of my husband’s shirodashi ramen. The pork belly was tender, although the noodles were too soft and doughy for my liking.Green tea was free (nice) and our server was very friendly. We paid online via the QR code on our menu, which I thought was a very convenient feature. Overall a good outing this weekend.

Unlucky I have only personal family photos so I'll update with photos in future.Mediocre food. Too busy and I guess underpaid workers too stressed and not as many as needed for the occasion.I rarely do low reviews but this one was unlikable. The staff was funny and nice though so I rate 3 for that and the intern design quite great with all plates and decor.60outta100.

Food was good and we appreciated the free green tea. However, the restaurant needs to work on synchronising their kitchen staff. Dishes come in a very random, almost nonsensical order. Starters after mains, one main after the other person had already finished their main... it takes away from the dining experience. This happens almost every time we visit, so it would be great if this were addressed, as otherwise the food is lovely.

Tatsy noodle, ramen and rice place.If you like spice try the Firecracker which is spicy but delicious. My favourite dish.The bun with mushroom and aubergine was really nice and also the crispy squid was best.Just want to say thank you to Marina a employee who went above and beyond, when asked about Halal dishes she took her time out and circled all the halal dishes. She didny have to do this but was really nice of her. She was very friendly and polite and was a delight.Good meal after shopping at Brent cross shopping centre would definitely recommend.

Good experience with, in my opinion, an odd way of serving the food, It comes out as it is ready. So be careful your party may not get the food at the same time and you may get you appetizers before your meal. They do a good job of explaining this, but it's still odd (again, my opinion). Food was very tasty though! Loads of options with decent pricing for quality. Staff was helpful and there is always one roaming around and ready to help.