Cafe Royal in Bromley

Some weeks ago, I walked in Cafe Royal hotel to inquire about rooms for wheelchair users. At reception, I was pleasantly greeted by Louise who showed me the room which specifically caters for wheelchair users. She went the extra mile to show me where the tea place, breakfast room, events venue, bar & library in the hotel. It surprised me that I could feel at home in this beautiful hotel that is very welcoming with amazing floral arrangement at the front and very accommodating staff. The location is unbeatable. I felt I should write this review for the pleasant tour of the hotel experience. Thank you!

Very nice hotel. So nice i doubt i ever stayed in somewhere as nice as this place. It's in a busy location but the entrance is off of the main road so it doesn't feel too congested. I honestly have nothing negative to mention at all. If you stay here you will not be disappointed at all. Everything is world class!

My second visit and I can confirm this is undoubtedly the best hotel in the UK with very few competitors that comes close (I can only think of the Shangri-La). The decor and the quality of everything including the room cannot be compared to any other hotel. Every item in the hotel is carefully selected and has a story. This is what luxury looks and feels like. The service is impeccable. Hats off to the amazing staff behind all of this. The spa is beyond amazing and very relaxing. Easily the best spa in the UK with ESPA Life at Corinthia in second. This is where every detail counts. I would give it an overall 10/5 star.

Was there for an event and the Hotel provided a ticket to a car park as they don’t have their own. Car got broken into and two bags taken. Hotel said it was not their responsibility and said file a police report and claim losses through my own insurance. The decor of the hotel is lovely however the service of certain staff is not great

What an unassuming and classy place. The ultimate combination. A relaxed spot with great mixologists and hosts. Can't wait to go back. Giuseppe and Abel topped off a fantastic evening for us!

We went for the Van Gogh afternoon tea served in the Oscar Wilde Lounge. The menu was really good, the finger sandwiches were incredibly tasty and all quite unique from what you find else where, however the cakes were the true masterpiece! The cakes offered an amazing combination of flavours while being served as an art piece.The surroundings are intimate and with a good atmosphere, also driven by the friendly and helpful staff! I would definitely recommend the Van Gogh afternoon tea

We had a one night stay following Akasha spa aromatherapy massage and use of the pool, jacuzzi, hamam and sauna. Gabriella and Sabha were really wonderful massage therapists and very professional. Made us feel very comfortable. 60 mins definitely did not feel like 60mins… though I’m sure it was. The staff were all great and welcoming and the receptionist was very nice personable. It felt like all of the staff knew who we were which I was constantly amazed by. You can tell I don’t stay at places like this often 😅.We were visiting as a surprise for my wife as it was her birthday and Valentine’s Day. They really went all out and left plenty of lovely treats and balloons. My wife really loved it so thank you to all the staff at the hotel. We were also able to check-in early and check-out late which was very helpful. We had the deluxe guest room and it was nice and spacious (though o wasn’t able to connect my device to any Bluetooth speakers in the room which I though would be possible (but didn’t have the time or patience to waste on that so let it be). The bathroom was amazing with a large tub and lots of space generally and the pillows were marshmallows. All round we really enjoyed our stay… If only we could stay longer.

Impeccable service with a special mention to Fatma of whom we had the pleasure of meeting during check in giving us the warmest of welcomes and really setting the tone at the beginning of our stay, and Emelie who beautifully decorated our suit for the special occasion - the attention to detail was superb!The cafe royal is a stunning hotel in the perfect location with a team that go above and beyond to ensure we had a great experience. We thoroughly enjoyed our stay and would definitely recommend when visiting London. The perfect hotel.The spa is a must!Thank you we will be visiting again soon

The Van Gogh afternoon tea will always be a memorable experience. The staff were friendly and welcoming, the Oscar Wilde lounge is absolutely beautiful and the attention to detail really makes the room something magical. Marcin took great care of us and made the experience extra special.

We have stayed in this hotel couple of weeks ago and had a lovely time.Everyone was incredibly friendly and helpful. Our room was really comfortable and we loved extra touches added to mark special occasion we were celebrating. Location couldn't have been better for site seeing or just strolling around central London. Breakfast was excellent and using spa afterwards just finished our stay off perfectly.We will definitely be staying there again when in London.