Desperados in Bromley

I made a booking in advance for my partners first mother's day and made a special note on the booking that we needed space for a pram as we have a 6 month old.I got a call 2 hours before the booking to say they couldn't do the request as they were fully booked and someone hadn't looked at the special request and therefore couldnt fit us in.The person kept telling me we could still have a table for 2....without space for our son essentially. Why would we do that?Cancelling 2 hours before a booking is terrible customer service, where else could we go at short notice on Mothers day? Especially without a booking. Ruined the day and to be honest it says alot about the people running it.If I had been told when I made the booking, fine, it would be disappointing but still other options available. Feels like they just wanted more space for paying customers.We have been to Desperados plenty of times before, but not anymore.

Food very nice , unfortunately service it’ from the average. You can see only one person running around . You need to look for someone before you can order something because they not really bother to look after customer. No check back on the food or anything. Service let it down . First time here and probably the last only strawberry daiquiri save the night was absolutely delicious.

Great food, cocktails and service. Prices were very reasonable too. We visited on a Sunday night and it was fairly quiet. A hidden gem.

Brilliant food and friendly service.

It was alright.Nice attentive staff.The set meal offers on the website not actually available which was frustrating.It came to just under £80 for me and my sis.This seemed a lot to me as I only had 1 beer and my sister just the 2 glasses of wine.I left feeling like I always do after Mexican restaurants basically "is that it?"Nothing special tonight but definitely eatable tho my own attempts with the El Paso kits much better and of course a fraction of the price

Excellent food and great service. Very friendly staff that did everything possible to ensure we had a good meal.

For somewhere we have been going years as a family favourite this was an awful experience.Seems new owner, so unfriendly an miserable, food was burnt and tasteless. When flagged complaint with owner basically shrugged his shoulders and walked off. Also hadn't acked the advertised free kids meal on weekend as waited to 501 to serve us, no Biggie but a little bit of friendliness wouldn't have Gone a miss.Bring back the old desperados and owners.

Colourful Mexican cantina serving a good selection of dishes. Friendly servers and nice ambiance. Food was of a good standard and portion size was large. We used a Groupon voucher and very much enjoyed it.Second visit yesterday with friends. Food was again very good. Restaurant however was very quiet. This did not stop our enjoyment though.

Lovely food and great cocktails. Only downfall is that it closed at 10pm on a Saturday night!!!!

Two course meal, was very delicious definitely I will come back to this Mexican restaurant. The portion was very generous. I got mine on Groupon for 24,95£. AMAZING!!!