Patisserie Valerie - Bromley in Bromley

Very disappointed today. Been in PV many times for coffee and lovely cakes.Today I ordered a bacon baguette, the baguette was over baked and hard, the bacon was dry and tough. To crown it all, they had put slices of cold hard cheese in it. If the cheese had been melted and I had asked for cheese ??? But I hadn't.I only managed to eat part of the first half of the baked hard baguette, before I finished my nice coffee and gave up.

Poor customer service, not even a smile or acknowledgement when serving. The apple mint ice tea tasted of apple juice with a mint leaf on top. The babychino came out boiling hot, which I had to ask them to mix with cold milk. Not a great experience for a first visit.

Always a pleasure to visit. Both the service is good and the excellent menu which offers classic and modern dishes and wonderful pastries.

Awful. Cakes were dry and sickly sweet. Cake sponge was like week old dry bread. Very expensive too! £3.95 for small slice of old cake. They also add on a charge for the privilegeof eating inside. Bill came to £19 for two cakes, two teas and a juice. Will not return here again...terrible!!!

Disappointed!. Paid £4.95 for a slice of Red Velvet Cake which looked lovely and moist with lots of cream (also portion size smaller than previous). The reality was a rather hard cake that had probably been taken out of the fridge a few times before getting to my plate. Not what you'd expect when paying nearly £5 for a slice of cake. Wanted to love it, but sadly let down. However, the staff were lovely which slightly helped with the blow.

Farm house English breakfast Good poached eggs Also Bacon was good Only thing was The beans were not enough for me And the sausage for me has changed the flavour is not to my Liking All and All breakfus was good just need to be hotter including the cappuccino Give it a try for yourself

regular visitor of PV, however, very disappointed as the gateau now is 2/3 size of before. I know you have been in financial difficulties recently, but if your solution of saving cost is by cutting corner on cusumer's cost you are doomed. Mark my words, at least bunch of us would never have girls gathering in PV again.

Staff very friendly, food OK, cakes are what its known for, getting repairs after being a bit tatty improved the seating, love going to this family friendly place to chill with varied seating and their iconic high tea being very popular(2019 update) the gradual repairs seem to be completed and its even more popular. Could do with a menu update.

Starting to look a little tired, but beside the cosmetic appearence it was as good as ever, we went for breakfast which was nice and fresh. Cake range was as good looking as ever.

fraid to say got to pay first and collect your own menu food and after noon snacks looks ok cakes are good