Balans Westfield Stratford City in City of London

Decent food, pancakes were amazing, lobster Benedict only ok, food+drink works out around 20 quid per person, service was ok, staff friendly. Decent place, yet not quite 5 stars

Very good brunch, I enjoyed the food, poached eggs with English muffin were perfect, the toast with quinoa and hallomoi cheese was really delicious. I highly recommend and I am going to visit again. What I didn’t like is adding 12.5% gratuity which should be left for the guest to add or not.

Nice place, with excellent service. Food was nice, although slight issue with the steak, and Profiteroles.But everything else was nice. Staff went out of their way to resolve any 8ssues. So big thank you.Enjoyed the wine too 🍷

Bruchetta with quinoa, avocado and halloumi was tasty. Larger portion than expected. Berry smoothie was really watery which was disappointing. But staff and service were great. Seating and decor was good too. Price is a little steep and there is a 12.5% gratuity charge which is an unpleasant surprise, plus the waiter didn't give me my change.

An atmospheric and aesthetic place with quite high-priced food, but delicious options.I love their concept of bringing dishes that are inspired from cultures around the world.The togarashi chicken doughnut sounded pleasing as it had a mix of Japanese and Korean spices embedded into the burger from the togarashi chilli and gochujang sauce - a nice addition for my East Asian roots, haha.The bun was fluffy with the chicken offering that crispy crunch and that spicy kick which was just about bearable for me.Strawberry and banana smoothie offered a subtle banana taste. It could have been blended properly as there was liquid that remained un-blended.Overall, service was good with friendly staff

Not sure if they were having an off day but an incredibly disappointing experience. We were left waiting for 40 minutes for a menu (it wasn't crowded), and our orders were underwhelming. My pancakes tasted like they were prepared two days ago and were covered in a cheap, half-crystallized honey. I was also expecting some kind if amazing coffee experience at £4 a cup, but my latte was mostly just milk. Not sure if our skin colour had something to do with how we were treated because all the other (white) patrons were tended to directly by the waiters, but in any case its not a place I'd recommend.

food and the atmosphere was perfect(if you go in a large group it's best to book beforehand)the staff were very friendly and helpfulI had the chicken enchiladas with a side of fries they were amazing

So got here me my mate after a nice walk only reason we're going because he had loads of points so he said anyway got seated nicely and received our menus. The lobster Benedict I never had it before it was lovely if anything I would say can I get a little bit more lobster next time, but was nice hollandaise sauce poached egg avocado bacon. I was quite happy. my friend had a little bit of metal that she would get from a Brillo pad in his full English, he handled it quite well and even say to tell the chief to check to see where this is possibly getting in. We got the coffees for free as a result. We decided to split the bill earlier, we told the server to split between us, I ended up paying a large share because he didn't listen and I like a fool didn't decide to see that you understood what we meant but then call himself halfway during the process of the transaction. But I will remember his face. 😁 But as I think about it I paid over £20 my friend paid over £14 the coffees with free because of the mistakes in the kitchen possibly my friend was £11 and mine was £17 hmmmmmm, something feels off.

I had an hour free today so i decide to invest this time having a brunch in Balans. The waiter (let's call him Al) was working outside and as soon he see me he give me the menu and told me to choose a free table. On my opinion wasn't 'professional' but he follow me very well during the service, so I cannot complaint. It was a little bit busy so I understand the decision.I order a Green Tea and a smoked salmon brunch option.Tap water arrive exactly 20 second after they took my order, and tea about a minute after. Really efficient and really good team working. Congrats.Dish arrive to me after 4 minutes. Again really efficient the service. About the food : a half avocado (not sliced) served with some sliced smoked salmon, a big portion of scramble egg, a lemon and a slice of bread toasted with a cube of butter on top. I don't like the aspect and the position of the single ingredients on the plate. Thinking about you're eating in Westfield, I don't know why but I expect something that seemed more appetising; wasn't like that. Probably the price I paid for make me think this as well. About the taste, everything was great. I really enjoyed the food, I found hard to spread the butter on the toast cause with the hottest of bread the butter melted but nothing too exaggerate. I give 4 stars for 2 reasons : the price (on my opinion the price is little too high for what you eat but again : WESTFIELD) and the aspect of dish.Thinking about timing, in an hour : I order, eat and have 35 minutes for enjoying my tea.Funny note : Wasn't a very cold day, but just after I finish to eat, the other waiter turn on the heater on my side. Again nothing to complain about , but I enjoyed my time more with the heather on.Another Funny Note : Salt it is in a little glass bottle and I found this a little bit weird. It's look like an illegal substance.

Great decor inside, very tasty food and good choices. Would recommend if in the area. The pancakes are also very nice but I didn’t have them this time. I will next time!