Bella Italia Shaftesbury Avenue in City of London

Visited on a Saturday night, was greeted by the manager. Great meal and we were informed it was only our servers second shift. She did a fantastic job. Restaurant looks great after a recent refurb..

Lovely pizza but as we were sat at our table, we were asked if we'd like some water. Thinking they meant a jug of tap water, we said yes please, whilst we looked at the menu. It came out in a glass bottle and unfortunately we were charged £4.29 for it. A crafty trick which I won't be falling for again.

Completely different Bella Italia.It is finally BELLA indeed.Large portions of your favourite dishes.Many vegetarian, vegan and gluten-free options.If you cannot find it on the menu - just speak to your server and make some changes to the chosen dish. Play with it. Everything is possible here. Grab a glass of juicy red or crisp white.Cocktails are delicious too.Be nice, be hungry and do not forget your favourite outfit - it is West End.Ciao!

Place with excellent service and testy food. Great customare service a spacially Polish team! Deffiniately I can recommended this place!😀

What a great experience!! We were treated like family. The food and drinks were delicious. As Americans studying abroad, the manager made sure to give us a warm welcome with limoncello on the house. I highly recommend this place!

Always Special. What a wonderful restaurant! Customer service is more than 5 star and really attentive to everyone. Food was delicious and we will return again. Great treat for family.

If I could I would give 0 stars.There just so much wrong with this place, its disappointing.Waiting for the food was up to 2 hours and it wasn't even crowded.Left me starving, only to bring the starters WITH the main dish.They exploit unaware tourists by giving £5 bottled water.(And in my opinion, to much cocoa on the tiramisu, work on the presentation too).

We came to Bella Italia after my show, it looked rather busy we didn’t expect to get a table. We got seated and the waitress was Kate we have never been more happier with a service she was polite throughout was professional and made sure we had a great experience. We wasn’t to sure what to order, kate suggested a wonderful main course with a wine that complimented the food perfectly her knowledge is amazing. The food was great and 100% would return and Bella are lucky to have such a waitress.Thank you for a great experience!!!

Where do I start? Kate was absolutely brilliant. We arrived late due to closed tube lines, and had just over an hour before we had to be at the theatre.Kate was absolutely brilliant and ensured that we got all of our food in time so we had a chance to enjoy our meal, and still get to the theatre in time. She went above and beyond what we expected, and made our experience truly enjoyable, even though the restaurant was full.The food was absolutely amazing as well, especially the gluten free pizza.Thanks again for everything and we look forward to being back very soon!

The food is good qualities, but the size of it is little small. Our waitress Kate was really nice and immediately react. We appreciate the place and the music. Definitely a good address.