Carluccio's in City of London

Went here after my hospital appointment.The food was lovely and yummy 😋We didn’t feel like it was a relaxed atmosphere.We might try another one closer to home to see if it’s the same experience. But overall it was ok not anything too special.

A correction to my previous... Bad service and stuff which totally disconnected. Was asking for a soup and after 20 minutes wait I have been told they don't have the soup. I just the restaurant. You could think it was a busy day, but it was Saturday noon with only a couple of tables with people.You earned my 1 star!

Very quiet when we were there. Waiter didn't take the order correctly but this was rectified promptly. But then potatoes were missing from one of the orders. Apart from that, the service was quick. The food is just what you would expect from a franchised chain. Nothing to recommend a friend to.

Love the fish. Staff are friendly and attentive and I get treated like a somebody even though i,m a bit shabby round the edges. Nice outlook onto lawns with the old Fruit Market to the front. You don,t feel rushed or pressured to hurry your departure. Always a pleasure and my favourite branch.

My favourite Carluccio’s of all! Have been here multiple times - whether for breakfast, lunch or dinner, take away lunches or a simple coffee, it’s great! The staff are friendly and attentive. The restaurant very spacious. Good toilets. Outdoor seating with a nice view of Smithfield market. Great for apperitivo and does a fab cheese board too!

Delicious lunch & friendly, efficient service. Set two course lunch was excellent value.

Italian food in a lovely building, very good service in an interesting place

There is pleasant atmosphere inside and plenty of seats. Fantastic Italian menu with big wine list. The service was exceptionally quick because we wait our pasta for just 5-10 min. Moreover, the staff is friendly and comic, mainly Italian origin. I love it . Recommend to visit for a lunch/dinner with friend.

Service and ambiance was nice but food fell short. Excellent that they have a separate gluten free menu but considering they are mainly a pasta restaurant they should have a better understanding of gluten free pasta. It was dry with no sauce. So I had a bowl of dry pasta, even though I ordered a portion of mushrooms to help it along. Very dissatisfied!

I didn't think I would be so impressed by a chain, but this was possibly the most enjoyable Italian food I've had! I went on my birthday, and Italian food is my favourite, so this was a great experience! They had a manual ramp that they had to bring out and put over the steps for my brother to get up, but we're very accommodating. Nice and warm, and great friendly staff. Possibly some of the best customer service we've had as they weren't scared to joke around with us!