Eleanor's Bar At Charing Cross Hotel in City of London

bar is good

I am giving the restaurant two stars because the staff here are lovely. They're polite, welcoming, kind, friendly and actually engaged with us. However, I'd give the food half a star because the nicest thing I ate yesterday was mashed potatoes. My mother ordered her mash with no butter and it came with butter which meant that she couldn't eat it... I ate it instead because it was the nicest thing on the plate. The goujons were over cooked and the fish inside tasted frozen or just not fresh at all, very fishy. Just not at all good. I ordered the red mullet and it was literally the smallest plate of food ever plus again, the fish wasnt fresh. Not good. My cheesecake tasted like gelatin. NO FLAVOUR AT ALL. NONE. It was literally a wobblish firmish mess, Wetherspoons do a better cheesecake. Now, I understand that this was a groupon deal and we really did have a nice time with the staff and enjoyed our prosecco but the food gets half a star. I was quite embarrassed to be honest. I was embarrassed because I'd bought it as a treat to celebrate my mother and sisters for overcoming a hard family challenge and the food really was a let down. Thank god for alcohol. I would recommend the bar but NEVER the food. Chefs, you need to do better.

Went there on a groupon deal. Comfy setting, lovely food and very good service....their cream teas are also excellent

excellent meal, excellent service, beautifully decorated for Christmas! Suggest the lamb, hake, gnocci or chicken w leek sauce, basket of bread.

very good value ( used groupon) Food was well presented and decent quality, location was pleasnt and clean

Overpriced and very empty. Steak was not seasoned at all.

An excellent afternoon tea in comfort

First time visiting the UK and went here with my significant other for afternoon tea. The restaurant is located inside the Amba Hotel. We were seated next to the huge windowed balcony which supplied a lot of beautiful natural lighting into the room and a lovely view. The staff were super friendly. The food came out beautifully presentable and the staff explained the menu items. Amazing experience for our first afternoon tea.

Great afternoon tea! Only reason we took a star off was because of poor service.

Terrace restaurant & bar is located at the first floor of the Amba Hotel charging cross , mainly to cater in house guest. The bar is good and compact. It has a great menu and the drinks and cocktails are very good.