La Suite West in City of London

They closed down , I kept calling for years but no one answer only left message under refurbishment, it’s surprising still have a review few months ago! I have booked it but no way to ask for refund

Great location 3 min walk from Queensway tube station and surrounding areas, perfect locatiom. The room was nice, stayed in the junior suite, although it seemed a bit small, not sure what the smaller rooms would feel like. Cups, with tea and coffee etc were sealed in zip bag, as well as the remote controls for tv, the tv display and the ipod dock, and the toiletries in line with government guidelines due to covid 19.

Our experience at La Suite West was not an enjoyable one. We reserved the Junior Suite which looked beautiful and clean as did the entire hotel. We arrived at the hotel and straight away I could tell it wasn't as it looked online. They took us through to our room, through the hallways and the lifts. We were a little confused to be honest because the floors looked old and uneven. Tiny halls and very dark. When we arrived in our room I noticed stains and holes in the carpets, same as the hallway. The couch was old and stained also. The quality of the hotel did not match what we saw online. We expressed our concern to the reception staff and they were trying to help us by moving us to another room. The other 2 rooms they showed us were just as bad. One that had no windows so felt like a dungeon and the other was tiny. Finally they showed us a private room which was much nicer and a little bigger. We were happy.... until we noticed you could hear everything. The lifts going up and down, water in the other rooms (bathroom flushing and sink usage). Also, they had construction going on during our stay so all throughout the day you could hear thumping. It was horribly distracting which made it difficult to sleep. I would not stay here again and wouldn't recommend this to another person. The only reason I gave this a 2 star is because of the staff. They were very friendly and helpful. But at the end of the day you stay at a hotel for comfort and we were not comfortable. Regret booking this hotel.

It all started very well. The entrance and reception are very beautiful . The staff was very helpful and nice. But this is where it stops.Our room (nr. 007) was on the lower ground floor, had no view and only a tiny window. The room could be refreshed a bit, offered only a small closet and you can hear the tube rolling nearby.The bathroom was clean but there was a slight smell of sewer.There was a sofa in the room but it looked worn out and not very clean.Very disappointed. Maybe the upstairs rooms are better. It’s a pity because the location is perfect and the staff is very friendly.I’ll definitely not return

Pros•Great location, the tube is right behind it and it’s right next to a cocktail bar and Ice skating rink. Room was smaller then I thought it would be for a superior room but the bed was really comfy and the bathroom was lovelyCons• there was only one window in the room and it was behind the beds headboard so you cannot open it, and the hotel itself if quite warm so the room felt stuffy and hot. Also I put the air con on maximum and it didn’t seem to work as I felt the fans and no cold air came out.I would stay here again as it was great, but mostly likely when it’s a lot colder. Wouldn’t recommend for the summer unless improvements are made to the air con at least.

The pictures are way better than the reality. I've been surprised when I arrived at the hotel. Indeed, the room was very small while being a Superior Room. It was also quite noisy. The hotel itself lakes some renovation, there are some old carpets that do need changes.There are some cool points though : the bathroom was great with heated floor and the tube is right across the street.Other than that, I believe the hotel is pricy for the quality it offers.

Stayed here for a whole week and it was amazing! It was hard to find this hotel from Canada as the usual big chains usually come up first on Expedia but I'm so glad I kept looking because this hotel is much nicer than the chains. It is designed more North American and the bathroom was super clean and modern which is hard to find in central London. I got the junior suite and it was a great amount of space. I had a problem with the built in converters but the staff was quick to bring me one and solved my issue in no time. I would stay here again when I return to London.

The receptionist were friendly. The rooms are clean but a little worn but best of all the locations is great with 2 tube stations a stone throw away.Although there are 2 lifts but it still had lots of stairs to go to the rooms.It is a restaurant in the premises but never seen it patronised. Anyway lots of restaurants just outside for your meals.

We had a beautiful stay here this weekend. It was everything I had hoped it would be. The staff were universally lovely and welcoming. The atmosphere was relaxed and classy, and the rooms were beautifully styled and had everything we needed. The food was exceptional and we would highly recommend the hotel and the restaurant. The only small thing was that the sound from other rooms and outside was quite loud, but in the end that didn't much matter because everything else about our stay was so great!

The staff at the hotel are very nice and accomodating. Their outdoor garden/restaurant seating area is also very pleasant when the weather is nice out.The hotel itself is not a very inviting environment. Everything in the hotel seem to be dimly lit. The hall ways are very dark, the room isn't very well lit unless you get full windows. The blinds are not very easy to operate. The carpet in the room had stains. Water gets everywhere when taking a shower. The water in the hotel is hard, so one gets slimy whenever washing.It is conveniently located to a couple of underground stations and lots of ethnic food joins around (didn't try any).I probably won't be coming back to this hotel when I return to London.