Lanes Restaurant & Bar in City of London

Absolutely lovely experience - our host, Vivian was amazing, so attentive and explained all about the process. Fantastic surprise for my mum :)

Vivian Rato is the best waiter ever ! We will be back just to be served by him again !

We visited for the free flowing afternoon tea, and while the tea itself was very picturesque and tasty enough, the service was pretty awful. The venue was almost entirely empty (this was on a Saturday afternoon) and there were so many staff members milling around, and yet the "free flowing bubbles" we paid for were...well, not "free flowing". Our glasses would sit empty for up to 10 minutes before we'd have to specifically ask for a top up, and even then each top up was very small and our glasses would then sit empty again until we again asked for a further top up. Tap water and tea went equally ignored, and I daren't even wonder how any requests for additional sandwiches and scones/cakes (as most other venues provide) would have gone down. Very disappointing all round, and although it's not free flowing I would advise anyone looking for a good afternoon tea to visit the Park Room at Grosvenor House down the road instead.

The food was really good, and so was the service. Thank you so much to Vivian Who made our experience Very pleasant with his kindness and good service. Definitely reccomend!

After an amazing stay at the London Marriott Park Lane, we ended our weekend with afternoon tea at Lanes of London. Highly recommend! It was very tasty, creative, and was complimented with 3 different tea selections!

After a lovely stay at Marriott Park Lane, my husband and I were treated to a delicious breakfast at Lanes of London. The food, setting and ambience were all amazing but the best part was the service from our incredible waiter Vivien! An incredibly polite man with lovely conversation, and you could tell he had a very warm smile behind his mask. Will definitely love to visit again

Delicious food, friendly staff, lovely place

Dropped by for a coffee. A very fantastic ambience and service. Loved it and will be back shortly.

We had a lovely afternoon tea a few days ago. Our waiter was called Vivian and he’s absolutely brilliant! Honestly the best service I’ve had in years. Very impressed with his gentle manner and how polite he was.

We thoroughly enjoyed our Botanical Afternoon Tea with bottomless bubbles here last week. Lanes has a perfect location being just a couple of minutes walk from Marble Arch tube station and across the road from Hyde Park (lovely for walking off their generous afternoon tea!) Service from all of the staff was exceptional. Tea menu is extensive, even for the pickiest of tea connoisseurs. Sandwiches were fresh and inventive, we especially loved the use of the specialty breads which made them a little more special than your average afternoon tea offering. Scones were some of the best we’ve ever tasted and the cakes were delicate morsels from heaven. All in all, a wonderful experience where you’re made to feel very special by the fantastic staff. Thank you to all of the team- we will definitely be back xxx