Rainforest Café in City of London

First thing- Price.This place isn't cheap, which Google shows with the price markings "£££" however it's okay, the food quality and quantity made it hard to be mad at the price.Here's what we ordered:•Pulled Pork Burger - The burger itself was great, the pulled pork part, mediocre, maybe I'm spoiled because I'm from Southern US of A, we use quite a bit more sauce, so this version felt a little dry.•Volcanic Cobb Salad - This was my wife's pick, and at first I was surprised she just got a salad, but it came out and looked very good! She loved it, and all I tasted was the chicken, which was decent, nothing to brag about.•Coleslaw - It was strange seeing this on the menu, but it came with the pulled pork burger, short & sweet answer = it was great.•Chips - Perfect, crispy, and savory. Probably wouldn't complain if I just had a plate of these!Overall the place was fun! A lot of sounds of animals and an animatronic gorilla made our experience great, the wait time was only 30ish minutes and it was quite packed inside, so that was surprising.Love desserts and plan to go to London? Check out my other reviews!

I am completely torn!I went here as a child and remember being absolutely amazed. That said, I wanted to take my nephew. It wasn't what I remember. But I can imagine from a child's perspective, it is still amazing. It is decorated all over, even the ceiling is foliage. Every now and then a storm will pass and lightning breaks through said foliage. There are mechanical animals situated around the restaurant that make noises and move. It is a whole experience rather than a restaurant. Being why I am so torn. Our server was amazing! And if I'm honest deserves more than working serving tables. I mean they may enjoy it. They certainly looked like they did!! Which was all the more enjoyable.To start their service is absolutely amazing!Things in the restaurant itself have gone amiss. Our table was unstable which I bodged to stay still. And the food I thought was not edible! However, my nephew loved it! And ate his meal.If you have children and are looking for a themed restaurant I would definitely recommend it. Definitely wouldn't go back myself, but he does. So I guess I may just eat beforehand and graze on some chips whilst they eat.

Unique experience in a good way. Amazing chicken strips and cheezy garlic bread - the best I've ever had! Quite pricey, but that's expected for such a place and London in general. Some staff members were polite and welcoming, others not so much. All together would recommend for the experience. Note: Loud sound effects and has strobe lights! Note2: Main portions are huge! Did not leave any room for a desert.Reasons for not giving 5 stars:*Hard to get any staff members attention,*Ordered shrimp, never got it, even though one of the staff members bigged it up for how good it was,*We were asked if we want a drink with or without ice and still got it with ice,*Some of the food was slightly undercooked

The setting is really good and great for kids there are moving animals throughout the restaurant and really fun for the kids. BUT.......... the food is a very low quality and more along the lines of a hungry horse if anyone remembers that ! And I think that is a bit harsh on hungry horse as the kids mac and cheese was dire and I suspect came from a packet!The service seemed ok but our waitress was a bit cold but that could be due to listening to animal noises 24 seven. Other staff were friendly and a giant elephant entertainer came round and posed for photos. Overall I would recommend giving this place a visit for the atmosphere and the experience for kiddies but don't go if your expecting a high quality meal.

Well… the decoration is different, great for kids. The staff were very inexperienced(i don’t blame them but management should teach or train them?) and it all felt slow, they came with every food order asking “is this your food”. Prices are a joke for the food, the food is very plain. And then they service charge you, i mean, the service isn’t worth paying any extra but adding that extra 12.5% is unfair. If a family goes and orders a lot of food then see that on top it must be really dissapointing… We realised straight away what we got in to so ordered two starters and headed out. It’s a trap and not worth visiting.

The service here was shocking. I understand it was very busy. But to only bring half the drinks order over and then ask 4 different people for my grandson drink . Then 30min later it arrives only because we complied to the manager. Then to be charged for it twice. Food was average . Prices high and they add service change on even when your at the bar. What service is that for. I don't pay that at a pub so why here. Over rated place want be going back.

Got lucky we got a table on the day within a half an hour wait. The atmosphere is lovely and the kids loved the rainforest sound effects. There were meet and greets from characters which the kids loved. They even pose for pictures which is great.Bar service was so slow, took 30mins to order a drink, by which time we were seated. Food was delicious though. We ordered the garlic bread with cheese to share, Aztec chicken and the lamb shank. However, the lamb shank was just too meat smelling for me and the plum sauce would have been better paired if slightly on the sweeter side. The kids pizzas were lovely and were order as part of a set deal for £16.90, where you get a main, side, dessert and a drink, as well as a activity pack. The service definitely let our experience down. Both at the bar and at the table. Kids got their food first with the shared starter but we had to wait another 40mins for our mains to appear. Had to chase for our mains many times and chase for the kids activities, bought as part of their meals and also chase their desserts. Service could have been much better.

Food was amazing! Very impressed with Aztec chicken, husband had lamb shank. Both of us loved the quality of food and service from our waitress....especially as they seemed very busy!A lively place, great atmosphere and will definitely go again

Visiting London for the weekend and wanted something a little different one night and so we booked the rainforest cafe and it was great! Upon being seated you are greeted by many different types of wild animals and all the sounds of the rain forest. It was very immersive. The staff were very friendly and helpful. The food was good but prices were a little high in relation to the amount of food served. The only time this didn’t relate was when it came to desert. The desert was advertised as serving 2 people, but it could easily feed 3 to 4 people. Overall I’m glad we had a chance to come here and would recommend it to others. Although if you don’t want children running around then I would avoid on weekends and during half term.

We had plan to come here when deciding on what kiddy friendly restaurant to take children to. Upon reading the reviews, I was a bit skeptical but kept an open mind and went ahead anyway. Upon arrival, the shop was much smaller than I thought. There were a range of soft toys and other products from around £5 to around £179. I think the quality of the toys were good but a lot were a bit on the expensive side.We were very early so was asked to either sit and wait or wander around the shop and come back. After heading back, we waited maybe 10 minutes and was seated at our table. The atmosphere was good and decor and sound effects was almost like being in the rainforest. Orders were taken in a timely manner and food and drinks arrived not long after. Had the vegan burger and it was generally ok and the chocolate cake was nice not as rich as it looked which is ok for me. A little pricey for what it is though. Kids meals are a good portion too.On this visit, tables and floors were clean, saw staff actively cleaning as well. The toilets were fairly clean, didn’t see a cleaning schedule but if customers didn’t leave the toilets in a right state in between, these problems would be less. No restaurant has a permanent attendant waiting to clean up after everyone using the toilet, so leave it how you would like it is all I have to say on that as its one of the biggest complaints on other reviews.Overall, service was great and they interacted well with our kids and they loved all the life like animals on display which move around and make noise. Was not very busy either so would go back again around the same time especially after bank holidays.