The Counting House in City of London

Nice food . Amazing place with a lot of character and history .🙂 Service hot and miss. Had to look for someone to take our order. Twice during the meal we were asked if it was OK and then had to hunt someone down just to pay 🙄

The location is perfect, it is very easy to visit the city from this point. The room and cleanliness were perfect and the staff was pleasant at all times.

Had a private room booked for a friends birthday, good food and great service from Phoebe

This beautiful pub was built in 1893 as Prescott’s Bank and, through various iterations, became part of NatWest in 1970. Now a thoughtfully restored Fuller’s pub and hotel.The ground floor is cavernous and the range of ales / craft beers is really impressive. The upstairs galleries are reserved for lunchtime and evening dining.This place gets very busy and very loud as the sound echos. Lunchtime / mid-afternoon is the best time to visit, although it’s closed at the weekends.

The location was good and pub downstairs was fine but I was given a disabled room. Pull cords everywhere and no bath but a shower with a seat you can pull down. Not what I wanted or needed after walking round London all day. Tea bags and milk seemed to be rationed in room and hotel receptionist not very helpful

One of the best Fuller's pubs around. Was served by a lovely woman named Vicky. Amazing service inside a beautiful pub

This hotel was excellent, great location, spacious room with complimentary refreshments, comfy bed, nice staff. We didn't try the breakfast but it was included which is good for the price. The only niggle was we had the accessible room (just because it was the only one available) and the lift was broken which wasn't communicated to us before we arrived. If the room had been for someone with accessibility issues I can't imagine what they would have done, since the hotel is on the second floor.

Why 3 stars?The good: Location, breakfast, room size and amenities.The bad: no toilet scrubber and the elevator was broken.The ugly: mold in bathroom and leaking from floor above. Pictures show it all.We came back in the evening to find a brown liquid in our tea service. This was leaking from above floor...not the fault of the hotel hopefully. The front desk lady were quick to clean up the tea service and to move us to another room next door. She was pleasant and professional.When communicating about the arrival time, the hotel did not inform us that the elevator was broken. Reception and room are two long flights of stairs. Each time you go down the climb back up was an aerobic exercise. My knee luckily was able to maintain. Understanding now it was over a weekend, but they could have offered us a drink at the bar for our troubles.There is no excuse for the mold.

Just stayed the night here - amazing. Breakfast was incredible and they cater for gluten free no worries. Will go back again.

Such a fantastic venue! Visited this as part of our Christmas party. It was very overcrowded, but this was probably due to the timing, with it being the last Thursday before the work from home advice came onto force. We had reserved a couple of tables and were seated quickly, we had also pre-ordered mulled wine which arrived quickly and was delicious. I would definitely visit again in less hectic times for a tipple it two.