Hot N Sour in Croydon

Came here to try as not many great Chinese restaurants around a pity that didn’t even get to try the food as sat down with the menu ordered a drink all was great meaning looked good we went to order the all you can eat buffet to be told that my 2 10 year olds couldn’t have a childrens menu as they were over 120cm!!! THEY ARE 10 AND CHILDREN!!!! They even have a measuring height chart. When confronted with this they rather our party leave than take the £100 we were about to spend!! DO NOT RECOMMEND!!!

Honestly one of the best restaurants around shirley. The interior is amazing and it’s a cozy restaurant. The staff were lovely and served us very well. We got the all you can eat menu for two and it was so worth it! Amazing and delicious food, I don’t do reviews but I had to for this one! Pleasant experience.

Not bad, pretty average place, quite small inside so gets hot really quickly! Soft drink prices are ridiculous would just have tap water! Quality of food is fair...

Other than it was one of the worst takeaways I’ve ever encountered. I must say the hard un cooked rice and the bland food was topped off with egg in my food when I clearly said no egg.If you’re reading this please don’t as if you do you will be kicking yourself with regret like me 🤢🤮

One of the best chinese restaurants in town. Friendly service, will be back!!

Absolutely do NOT USE the delivery service. Called and was told an hour and a half. Nearly two hours later, called and was informed 'meal was in progress' Absolutely disgusted. Please tell the truth. If its going to take 2 hours plus inform customer. I don't even warrant the one star minus 4 yes!

Currently waiting 2.15 hours for food that was promised 1 hour- been told three times he is on his way and will be 5 mins now saying it is a 20 minute journey from Shirley to Addiscombe!!!! No idea what the food is like but will never order from them again . Don’t take the order if you are over busy and then lie !

Been here multiple times. The all-you-can-eat option is great value for money. The portion sizes are reasonable, and the food we have had has always been tasty! The pace of service is good, and the staff are friendly and have been accommodating with our baby. Unfortunately no baby changing facilities, but overall I would highly recommend visiting here!

First time I ordered a Chinese since moving to the area and I am so glad that I chose the golden inn! It's been such a long time since I have eaten such tasty dishes. Absolutely no complaints here, plus food turned up hot!

Went to this restaurant around 7pm in the evening. There was the manager whom was female and middle aged. It was 8 of us we reserved to go into the restaurant and as soon as we got in we had a table barely for 8. They had placed two chairs squished against the bar for my parents to sit in which was highly uncomfortable and when we asked to make more room she said "we are a small restaurant" and looked at us in despair and talking very loudly at us. My sister raised a point to tell her to lower her tone and we have not even sat down! From there we repeated again my parents were able to sit uncomfortably in the corner of the table and then eventually the lady agreed to move the table to make room.From there our mood was spoilt and we just sat down and started to order drinks which she had done so. She bought out the drinks and then I had a pint of coke however requested it without ice when she was giving it to me and again she looked at me in despair and went back to the little bar and started speaking in her own language which I think is Cantonese to her male colleague who was around 25-30 ish of age.We ordered our starter and she said "If you waste any food you will be charged" which made us slightly uncomfortable so we decided to order in little portions at a time.When the lady bought out so called clean plates there was a long black hair in my brothers plate which seemed to be beard hair or something similar which my brother does not have long facial hair so it was not his and when my brother complained the lady got really defensive and said well its not ours and accused him of placing a hair in the plate! From there she took the plate away and replaced it. <<< see pictureOnce the starters came out the food was too sweet and to say pretty average again with no manners when she bought it out pushing past myself to put the plates on the table without not even an "Excuse me". The duck was hard and dry and the lamb was horrible. She bought out satay sauce with chicken with the sauce in a bowl of oil as you can see from the pictures. <<<<<< Also the prawns they do not clean out at all.The lady kept on repeating to us if there is any wastage then we will be charged.We then got to dessert. Oh yes the best part of the meal personally and we wanted to order the banana fritters and she then said the Chef's are too busy and they said it will take 45 minutes to bring out the fritters I was very angry with this as this is not how you run a restaurant. Its not the hardest dessert to make and it seemed as though she could not be bothered getting the chefs to do dessert as she had a part of 18 people to serve and deemed them more important.After we left she had bought out our jackets and then during the process just threw a jacket on me assuming it was me however it was not even my jacket! I then looked at her showing my anger and she didn't even apologise or even to take the jacket off me.So overall the food was average and the customer service was hands down the worst customer service I have ever had! I will never be returning to this restaurant and hope this review has given you some insight before you approach.